Shop at Madame Bridal for wedding gowns, cocktail party dresses, prom dresses, evening gowns, plus-size dresses, casual dresses, beach destination wedding dresses
Madame Bridal (madamebridal.com) has 514 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Angel H.
Amazing customer service❤️
Response from Madame BridalJun 9, 2025
Ange, thank you so very much for purchasing Mori Lee 4151 Petal Flounce Skirt Ruched Bodice Wedding Dress from Madame Bridal. We hope your wedding is filled with joy and everlasting happiness.
Jacqueline H.
The dress is beautiful and resembles what I tried on inside the store.
Response from Madame BridalJun 7, 2025
Thank you so much for ordering your rose gold dress from Madame Bridal. We appreciate your kind 5 star review of our bridal and mother of the bride store.
Deb G.
The dress is perfect! It arrived quickly and the customer service was great!
Response from Madame BridalMay 30, 2025
Good morning Deb, thank you so much for your Soulmates long sleeve mother of the bride dress from Madame Bridal. We hope your event is filled with joy and enduring happiness.
Sandra B.
Packaging and shipping exactly as described- only negative is no exchange or return although I do not need to - dress is gorgeous
Response from Madame BridalMay 24, 2025
Thank you so much for ordering your mother of the bride and groom dress from Madame Bridal. We hope thie wedding is filled with joy and endless happiness.
Lisa M.
The ordering was easy and the gentleman at the store was so accommodating. He knew I had a deadline and he made sure the dress arrived at my house promptly.
Response from Madame BridalMay 24, 2025
Thank you so much for ordering your MGNY Mori Lee mother's dress from Madame Bridal. We hope this wedding is filled with joy and happiness.
Lillyan R.
The dress arrived in poor condition, poorly packaged, all folded and very wrinkled, and the bag the dress came in was all torn. The bow on the back of the dress was destroyed and very folded.
Response from Madame BridalMay 24, 2025
We tried to accommodate you with a bilingual sales rep who stayed on the phone for a long time. Regretfully you did not respond back.
Mayra C.
I never received the dress because they were out of stock and didn't bother to update their website, so i ordered it and had to wait for a refund
Jaime W.
I made an inquiry and within 2 or 3 minutes I got a response! I ordered right away. They communicated the process of getting the dress to me through a couple emails, inspected the dress and I got it in the mail. When I unpacked it the dress was perfect! The fit was perfect! Absolutely gorgeous dress and my daughter looks like princess. Thank you for making the experience so smooth and pleasant.
Response from Madame BridalMay 24, 2025
Thank you so much for your 5 star review of Madame Bridal. We hope this Tiffany Princess mini pageant dress is hit for your daughter's pageant.
