MacmallReviews of macmall.com

The Bluetooth transmitter arrived the second day after the order on regular shipping. Works as advertised.

I have bought at least 5 computers, Ipads, and other devices at MacMall. I have never had a problem with them and the merchandise always arrives quickly and in good condition. They are where I look for Apple devices. I go to Apple to get a reference price first and they are always lower. They did not used to charge sales tax but that has changed in the last few years. That is the only negative I have seen.

Quick and easy ordering.

All things ordered came quickly; however, the MacBook Air that I ordered was delayed. I am still hoping that it didn't get lost or that I didn't loose out on $1500 ordering online... Customer service has been very helpful.

Printer cost was unbeatable even with the shipping charge. Received quickly.

I was looking for external HD. Most interest is in capacity, but showing was too random. 1T follows 3T and 2T is after 4T, etc.

"I started using Mac Mall over three years ago and was originally very pleased with their service. I bought two MacBook Pros, several AppleTVs, and iPads. In the last year or so, I have had more problems than I can count with them. They switched me to a business account, and when I ordered a new AppleTV last year, I received a call from my "business rep" Maxwell Bloom who said I should have ordered from the business site. He "canceled" my original order and reordered it under my business account. I ended up with two (because he didn't cancel the first), and it was like pulling teeth sending the other one back. I recently called Maxwell asking for an Asus ThunderboltEX II card. I specified I didn't want a ThunderboltEX II Dual (which is not compatible with my motherboard), and he assured me it wouldn't be a dual. When the card arrived it was in fact the dual. I have been trying to return it for three weeks. I made the mistake of giving them one last chance today and told him I would order a GA-Z170X-Designare if it could be shipped today. He said it would, and I told him I'd take a Sabertooth Z87 if they had one. He said they did. After I received the order confirmation it showed I was being shipped a SUPERMICRO C7Z87 instead of a Sabertooth Z87 AND the GA-Z170X was on backorder. I left several messages and can't get a return call. The other people at MacMall say I need to talk to him and won't help me.

This company is beyond untrustworthy. Their business model seems to be based on a classic definition of bait and switch. They post a product at an attractive price. A customer places an order. Then, within several hours, they email you with an Order Cancellation email that says that there was an error with the price, and that they reserve the right to cancel. They just collected all your personal, business, and payment information, and you end up with absolutely nothing. I have had this happen to me NUMEROUS times with MacMall. I had to apologize to my clients every time and take the blame for not delivering what they expect, while this company hides behind their falsehoods and legal disclaimers.