MacmallReviews of macmall.com

I ordered an item to be delivered overnight. The processor changed my order to FedEx Ground. It has been over a week since I ordered the item and the tracking information now says I won't get the package until Monday of next week.

MacMall is partnered with ShopRunner so I decided to give it a try. However, their website wouldn't show the free 2 day shipping that was by ShopRunner. I contacted their Customer Service and went around through different people for an hour. They finally couldn't figure out what happened so they just ignored my live chat message and phone call. I ended up buying it from Apple and wish I did it from the beginning. Waste of time. I'm glad I didn't buy from them though. Who would have known what would happen once I get the product.

My order took ten days for delivery and when I tried to check on their website, it kept asking me to prove I wasn't a robot. When I called, I was in "your-call-is-important-to-us" purgatory for ten minutes. Eventually, got the goods, but the journey was rocky.

Always trust worthy.

Have used MacMall for a number of years and am totally satisfied.

Box was not securely taped and the Pencil for my iPad Pro was missing out of my shipment. I did get excellent service when I call in to report the missing item. Mall Mac respond to this review the next day and sent out the iPad Pencil at no charge to me. The representative was helpful and quite pleasant to work with.

Good prices. On time delivery. Easy to purchase.

Easy site to use and usually has a discount.