Mac DuggalReviews of macduggal.com

Great customer service. Very prompt and helpful response. I’m very happy with this company and their service.

Nanette at Mac Duggal provided outstanding customer service from start to finish. She was professional and efficient throughout our entire interaction, responding immediately whenever I reached out. Beyond her quick response time, Nanette was genuinely pleasant to work with and went above and beyond to make sure my issue was resolved to my complete satisfaction. It’s rare to find this level of attentive, dedicated customer service, and I’m grateful for her help. I’d highly recommend Nanette to anyone needing assistance with Mac Duggal. She is a credit to this company.

Super fast help & problem sorted!

The customer service department responded quickly and answered my questions. I was also happy with the quick turnaround in shipping that allowed me time to order the correct size.

Everything regarding my experience was easy and great service

I have ordered a dress it was in final sale ,the dress was not matching the colour on the website and it was big so I have to return it . They accepted my request and the customer service was helpful .

I had ordered multiple dresses (7) so that I could try them all on and decide which one to keep as my wedding dress. My first order was 4 dresses and unfortunately they did not work as the colours did not suit my complexion but the dresses were well made and looked just like in the website photos. Additionally, i think the size chart was a bit off or i measured incorrectly so they fit a little snug in the bust. - But this is often an issue for me when purchasing dresses. As none of the dresses worked I returned them and received my refund in a timely manner. Being happy with the quality and customer service I decided to order another 3 dresses. This time i ordered a size up with intention to have it altered to fit me perfectly. One of the dresses in this order was just what i had imagined. The fit was as expected and it is perfect for my fun, whimsical wedding event. I returned the other two dresses and got my refund right away. I will come back and post the photos once i have them! I will be ordering dresses from MacDuggal in the future!

Excellent support on a return. I in turn ordered another dress. I am awaiting its arrival. But was happy with the quick service on my return. The dress was lovely and very well made and fully lines but too fancy and heavy in person. thank you Mac Duggal! Barbara Vitale