Mac DuggalReviews of macduggal.com

I am so grateful for the service I received! I misunderstood the return policy and the Mac Duggal Customer service Team were prompt in sorting out my concerns. Thank you!

Quick response very accommodating

It is an incredible dress, it looks so elegant and the size was correct, i actually recommend the brand, the have an excellent costumer service. I bought from Mexico and the purchase was safe and good.

They honored my return! Thank you to Megan at MD. Customer beware! They refused my return for a tampered pink ribbon and spray tan stains! For a dress I tried on one time !! Now I am left with 2 of the same dress, one from MD and one from Nordstrom. And I don't have a spray tan. I feel very scammed here on a routine return. I didn't inspect it, honestly I just tried it on. Wow. I kept the dress from Nordstrom that was even $100 more because the rouching on the front was nice and neat, vs the MD one that arrived wrinkly, that was the only thing I noticed. If it was received in the condition they claim maybe they need to do better in shipping out products to customers. Now I have 2 of the same dress!! Honestly they could really care less. Thankfully I am only out $300.

The experience is good and the customer service is excellent

The compnay stood by ytheir return policy well! Easy to return when following the steps given. I have ordered from this compnay sinc 2022 and most satisfied.

Response to my emails was very attentive and with a solution to my questions. Return was quick and refund immediate. Keeping me updated constantly.

Great online shopping experience with a simple return process.