Elmar
WARNING TO ALL USERS – PLEASE READ BEFORE DEPOSITING FOR MELBET
This review is based entirely on my personal experience. Today marks 25 days since my 1000 AZN deposit was successfully debited from my bank account, yet it has still not been credited to my MelBet account. During these 25 days, I have requested a clear and official explanation countless times. Instead, I continue to receive the same generic template responses by email, live chat, and even publicly under my Trustpilot review. I have saved all my conversations with MelBet Support, all email correspondence, and every public reply posted under my reviews. These records clearly show that I keep receiving repeated statements such as "Please wait," "We are waiting for the payment provider," or "Your case is under investigation," without any evidence, investigation report, or estimated resolution date. I would like to ask everyone reading this review a simple question: Is it acceptable for a betting company to keep a customer's successfully processed deposit unresolved for 25 days because of its own payment or technical issues? If MelBet has a problem with its payment provider or internal processes, that should not leave customers without access to their own funds or without transparent information. My bank has confirmed that the payment was successfully processed, and I have submitted every document requested, including my bank statement, payment confirmation, RRN number, screenshots, and all additional evidence. I have also submitted formal complaints to the relevant dispute resolution bodies and initiated a Mastercard chargeback through my bank. Based on my personal experience, I strongly encourage everyone to think carefully before depositing money with MelBet. Please share this review so that more people can read my documented experience and make their own informed decision before trusting this platform with their money. I will continue updating this review until my case is fully resolved.
Response from MelbetJul 14, 2026
Hello Elmar, Thank you for your patience while we continue to work on your case. Your case remains under review by the payment provider, and we are currently awaiting the outcome of their investigation. As this process is handled by a third-party payment provider, we are unable to influence either the review itself or the timeframe for its completion. In the meantime, we kindly ask you to check your account from time to time for any updates. We appreciate your understanding and thank you once again for your patience. Best regards, Melbet Team




