Wrong stats of yellow cards , it is absolutely incredible i have the full match replay and it shows clearely 6 yellow crads but i dont understand why melbet counted only for i want to complaint about the betslip : 87755631035
Id : 1716079985
Update : I got an email 28/09/2026 and since , absolutelty zero updates !
Response from MelbetSep 25, 2026
Hello Dragonsz,
We’re sorry to hear about your experience.
Please be informed that your case has been forwarded to the relevant department for further investigation.
We will get back to you as soon as we receive any updates.
Thank you for your patience and understanding.
Best regards,
Melbet Team
MG
Mohamed G.
LEGAL ESCALATION IN PROGRESS: Fraud, Game Manipulation & Dual Interface Deception - ID: 1776700825
UPDATE - 48-HOUR FINAL NOTICE: This is a formal regulatory escalation regarding my account ID: 1776700825 (Registered Name: Mohamed Galal Abdelrazek).
My previous complaint detailed a financial loss exceeding 350,000 EGP (over $6,790 USD) due to clear algorithm manipulation in the "Crystal" game and the unlawful withholding of my VIP Cashback, followed by mockery and threats from live chat support.
To make matters worse, Melbet is actively engaging in interface manipulation by deploying a deceptive dual-version platform. The "Crystal" game has been completely hidden from your official website and now only appears on the mobile application for my targeted account to restrict transparency. Furthermore, your website layout functions under dual versions—a Complete Version and an Incomplete Version—as explicitly linked and stated in your website footer. This forced incomplete layout blocks essential account features while displaying a complete version to other users. I have a fully recorded video proof documenting this exact manipulation.
I have already emailed all your official support channels, but your repetitive, automated responses arrogantly claim that your platform "never makes mistakes" and that you are always right. I completely reject this evasion of accountability.
Due to your persistent refusal to cooperate, I have officially submitted a formal regulatory complaint to the Curaçao Gaming Control Board (CGCB) under license OGL/2024/561/0554.
If my full account interface is not restored and my financial rights are not settled within the next 48 hours, a comprehensive dispute dossier will be immediately filed with the International Financial Intelligence Units (FIU/FPI) and your European payment processing agents in Cyprus (Edric Ltd and Faren Ltd) to flag these fraudulent operations at a banking level. This is your final warning.
Response from MelbetSep 23, 2026
Hello Mohamed,
1. Please note that all Fast Games, including Crystal, are provided by independent, licensed game providers and are hosted on their secure servers. Melbet does not have access to the source code, game settings, or algorithms used by these games.
The outcome of each round is determined solely by an autonomous, certified Random Number Generator (RNG). These systems are regularly audited by independent international testing laboratories, including iTech Labs and GLI, to verify their fairness and proper operation.
As a result, the sequences of wins and losses that occur during gameplay are part of normal mathematical variance and are not manually controlled or influenced by Melbet or third parties.
If you have any further questions regarding the games, please contact our Support Team at [email protected].
2. To investigate the issue with your cashback, please provide the following information:
Account ID
Email address used to create your Melbet account.
You may also send the requested information directly to our Support Team at [email protected].
Best regards,
Melbet Team
YK
Yash K.
This is fraudest platform ever
This is fraudest platform ever. Since last year I lost continuously over 200k but past few months I started winning little and recovering my lose , then all of sudden my account got frezzed and I got banned from placing bets of withdrawing money they said me to contact support team. Support team so unhelpful they asked for dozen of documents and camera photo in a pose that likely impossible to take. I complete their all demands then they started throwing random questions and at end they said I'm blocked from using melbet services and they frauds ate all my winnings. my document was never required for verification they just wanted to ban my account so they played verification so I will not raise fingure on them. Never ever create accounts with melbet, 1xbet and mega pari they're all sister sites and run their own monopoly. And they will never show you any proof that you violated fairplay terms.
Edit
I contacted with 7-8 reply gmail and after getting every documents at the they stated for blocking my account and erased all my winnings.
My melbet id - 1439331165
My gmail - ykumawat562@ gmail.com
Country - India
I also share this at security@ melbet.com but they re not listening from last 4 mails.
And your team is not allowing me to log in
I've added space between gmail addres cause review guidelines not allowing me to put mail address
Edit:- after a reply
Stop fabricating arbitrary excuses to cover up this scam!
Your support team explicitly emailed me stating my account was locked due to 'Gambling Addiction / Responsible Gaming'. Now publicly on Trustpilot, you are changing your story to 'Multiple-Account Activity'. Hold a spine and stand on one single statement!
If your team had already decided to block my account, why did you play the endless verification game with me for a whole week? After dragging me through all that, what right do you have to simply eat my winnings?
You blocked account 1439331165 and confiscated my ₹59,250 balance without providing any bet history, transaction ledger, or concrete proof. You must publish the full proof of the claims you are making against me. Otherwise, prepare to face serious legal trouble and regulatory action. Unblock my account and release my ₹59,250 balance immediately!
Melbet id sole responsible for the fraud you'll did to me and all this occurred sudden when I started winning some.
You have to let me login to my account,let me see all the transaction I made and give me all of my winnings.
Melbet - A company with no spine wanted to stay in profit so started blocking legal and authorised customers.
Response from MelbetSep 18, 2026
Hey Yash,
I get why you’re coming back to us and asking for more clarity about the situation with your account.
After reviewing the details of your case, the decision was taken based on the multiple-account activity identified on the account and in line with our General Terms and Conditions. The relevant information explaining the reason for the restriction has already been shared with you by our Security team.
I know this isn’t easy, Yash, but I hope this clears up where things currently stand.
Take care,
Melbet
JU
Junren
Have approximately deposited over…
Have approximately deposited over 300,could not receive any money after winning, due to not being able log back in to my own account
dumbass website. Firstly, it would not let me withdraw because i could not receive any SMS messeges from them, which lead to me not being able to finish the verification for my account. Then, they told me to log in the website from my phone, after logging in from my phone, it just straight locked me out of my own account and i could not log in even though my password and username is correct. Please pay me my winnings and let me back into my account. I have emailed them multiple times and wrote reviews, have not gotten an answer since then
Response from MelbetSep 14, 2026
Hello Junren,
We’re sorry to hear about the difficulties you’ve experienced.
To help us investigate the issue and assist you with logging in, please contact our Support Team directly at [email protected]. Our team will be happy to look into the matter and provide you with further assistance.
Warm regards,
Melbet team
WW
Waahideww W.
Delayed Deposit - Ticket #2198490
My 50 MAD deposit via Barid Bank is still pending for over 16 hours. My player ID is 1793578885 and support ticket is #2198490. Live chat agents gave conflicting information (one said funds were added, another extended deadline to 11.09.2026). Transaction reference: 1913320303. Please credit my account
Response from MelbetSep 11, 2026
Hello Waahideww,
We’re sorry to hear that you’re experiencing an issue with your deposit.
To help us investigate the matter and assist you further, please contact our Support Team at [email protected] and provide the relevant details of your payment.
Thank you for your cooperation.
Best regards,
Melbet Team
SB
Subhra B.
Warning: Promo Points System is Broken (Account 1774898249)
I have been a regular user of this platform, but I am currently dealing with a highly frustrating issue. For the last several days, my account (ID: 1774898249) has not received a single promo point despite me placing numerous bets on Football, Tennis, and DOTA 2.
It appears the "Promo Account" feature is completely dysfunctional. I have been actively using the platform, checking my bet slip and history, but the points are simply not being credited. It feels like a waste of time and money to bet when the promotional rewards are not being honored.
I have sent an email to support regarding this glitch. If you value your bonuses, be cautious — this system isn't tracking properly. I will update this review if they resolve the issue, but as of now, I am extremely disappointed.
Response from MelbetSep 4, 2026
Hey Subhra,
Rohan here from MelBet.
I completely understand your concern, and I don’t want to leave you with a generic answer when you’re looking for a proper explanation.
The best way for us to check this properly is to get a few more details about your situation. Please contact our Support Team directly at [email protected] and provide all the relevant information regarding your case.
Once we have the details, we will be able to review everything and provide you with a clear update based on your specific situation.
We’re ready to help you get this sorted, bro.
MelBet Team
DO
Dominic
Avoid this website terrible win/lose…
Avoid this website terrible win/lose ratio , iva been askimg for closing my sccount since 1 week ago and im still able to login , no gambling responsible tool absolute terrible website
Response from MelbetSep 2, 2026
Hello Dominic,
We’re sorry to hear about your experience.
If you’re experiencing any issues or need assistance with closing your account, please contact our Support Team at [email protected]. They will be happy to assist you with your request.
Best regards,
MelBet Team
KA
Kasun
do not use these site
do not use these site. this site is scam. you will lost your money.
Response from MelbetSep 2, 2026
Hey Kasun,
Your MelBet Bro here with a quick reminder.
Betting can be fun and exciting, but there’s always some risk involved. No matter how good the odds may look, nobody can predict the final result or guarantee a win.
The best move is to keep your bets within your limits and only use an amount you’re comfortable losing.
Enjoy the action, stay in control, and play responsibly! 🤝
MelBet