Cynthia J.
I did receive the solution to my issue
I did receive the solution to my issue, thanks very much. It took a few days but we're happy!
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingEvents & Venues · Tucson, Arizona
Excellent

Events & Venues · Culver City, California
Excellent

Events & Venues · ST PETERSBURG, Florida
Excellent

Events & Venues · Arlington, Texas
Excellent
499 approved reviews, newest moderated first
Cynthia J.
I did receive the solution to my issue, thanks very much. It took a few days but we're happy!
Rebecca P.
I messaged Lyte with an issue and was looked after by Jazz. I am so grateful for the help I received and the outcome. A* customer service..!! Thank you :)
Della
Very understanding, understanding my needs and responding to medical issues. Caring and helpfulness, it's a breath of fresh air in the medical experience. Very easy and convenient
Shakira H.
Lyte team has great communication and customer service skills.
Highjacked
Only thing I don't like is how I can't return my tickets on the website site it says I can't at the moment and I'm confused why. Unfortunately I won't be able to make it that weekend, definitely next time!
Response from LyteJul 15, 2023
Hi there, Before we can make you an offer for your tickets, we need to go find a buyer. Lyte does everything in our power to find a new fan to buy your ticket. Right now we have satisfied all fan requests. Please select the "Get notified if there is a buyer" button to be emailed if we're able to make an offer on any of your tickets. If we're able to make an offer, you'll be able to select how many tickets you want to return. In the meantime, feel free to use your ticket as you see fit. Our goal is to get real tickets in the hands of fans, but being able to make an offer on a ticket is not a guarantee. We hope this information at least provides you with some insight into why we are not making you an offer at this time. Please let us know if you have any further questions and thanks for using Lyte!
Snow M.
this is a scam! my son bought tickets for 2023 in Houston. THIS COMPANY WILL NOT CONTACT YOU OR GIVE YOU VENUE. WONDER IF THEY REALIZE....THAT THE HOUSE OF CARDS HAS FALLEN
Mr Christopher P.
I can not get my tickets, I ordered them way back on the 7th of February, I have sent countless emails but still don't have my tickets. Been intouch with seller but still no tickets all they say is we will get back to me. The link to the tickets will not work. Purchase others for family and friends and there link work and they have even updated there link????
Response from LyteJul 15, 2023
Hi Chris, We see one of our Fan Experience team members have been in touch regarding the delivery of your tickets. Please let us know if you have any other questions!
Anna
Saphia was super helpful. We had our wires crossed in the beginning but Saphia stayed professional and was understanding especially considering the multiple panicked emails I sent. I had accidentally missed a payment and my plan was cancelled so as you can imagine I had bombarded Lyte Support with emails. The only thing I didn’t like was the time difference as I’m in New Zealand and the service is based in the US, the response time is also slower. All in all, awesome service from Saphia and the Lyte team! Thank you so much for your help and resolving my issue!!! 😊