LyteReviews of lyte.com

Lyte reviews

Showing 11 reviews with 4 stars · Clear filters

Rodney
Jul 26, 2024
Safety, fair treatement
It is not clear who has to write the medical reason for the refund case. Primary doctor, hospital, surgeons. Please check this out. Santee
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R W.
Aug 24, 2023
Easy to link up to sell tix, waiting on payment
Easy to link up to sell tix. Waiting for deposit of funds, in 3 weeks, then can do proper review of experience
Response from LyteNov 14, 2023
Thanks for the great review! We look forward to serving you in the future.
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Joyce
Aug 21, 2023
Timely response
I asked for a map of the campsites and you sent me one in a timely manner.
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eser L.
Aug 20, 2023
The service was faster than i expected…
The service was faster than i expected as online help. They emailed me back quicly and helped me to solve my problem. They carefully consider and understand my issue. Thank you!
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Cynthia J.
Aug 11, 2023
I did receive the solution to my issue
I did receive the solution to my issue, thanks very much. It took a few days but we're happy!
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Highjacked
Jul 15, 2023
Only thing I don't like is how I can't…
Only thing I don't like is how I can't return my tickets on the website site it says I can't at the moment and I'm confused why. Unfortunately I won't be able to make it that weekend, definitely next time!
Response from LyteJul 15, 2023
Hi there, Before we can make you an offer for your tickets, we need to go find a buyer. Lyte does everything in our power to find a new fan to buy your ticket. Right now we have satisfied all fan requests. Please select the "Get notified if there is a buyer" button to be emailed if we're able to make an offer on any of your tickets. If we're able to make an offer, you'll be able to select how many tickets you want to return. In the meantime, feel free to use your ticket as you see fit. Our goal is to get real tickets in the hands of fans, but being able to make an offer on a ticket is not a guarantee. We hope this information at least provides you with some insight into why we are not making you an offer at this time. Please let us know if you have any further questions and thanks for using Lyte!
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Julie
Nov 19, 2021
Bowie 75, talk by Geoff McCormack
After a bumpy start using this auto booking platform where I thought I was going to lose my 'ticket', their customer service team (Lily) resolved the problem by replying to my questions swiftly, and with the minimum of fuss provided me with a link that got the situation resolved and my e-ticket back on track- now I can go to the ball, or rather attend the talk at Bowie 75!
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Madame C.
Sep 9, 2021
Marie saves the day!
This should have started with 1 star because Lyte’s interface did not allow me to edit payment info, as instructed. BUT. My situation was handled by a wonderful woman named Marie. She responded in a timely and efficient manner. She was also very kind, which is sometimes hard to find. Marie gets the full 5 stars, but the glitches on the site that led to the problem should be resolved.
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