LVKReviews of lvk.com

Carlos is super helpful and very responsive to my concern! - The Bulletproof Zone Team

Consistent communication helped with the process, adjusting time frames when we were delayed. Some minor challenges to invoicing, finalizing setup details became a little challenging at the end and might have been avoided if we could have had more visibility into the LVK processes.

99% of LVKs reviews are fake, they changed their name from Shiphero to hide the bad reviews. We’ve been with LVK for 5 years and are looking to move. Overtime, prices have increased significantly and they lie/scheme constantly to adjust what they charge you in their benefit. For instance, were your orders under the one pound weight threshold for lower costs? Then they’re going to lie about every package they weigh and mark it as over a pound per “rules” they added to your personal pricing. They don’t charge standard rates. They make up rates for each business and adjust them exponentially over time. Just FYI, our packages are bubble mailers that weigh around 8 ounces to ship and they charge us $17 to ship it. Plus charge us an insane rate for incoming inventory. At their prices it’s cheaper for us to rent our own warehouse and hire workers even for our small business. Pretty sure they’re just a middleman which is why the costs are so high. Find someone else.

Carlos Guerrero, Customer Success Representative, is very helpful. LVK is providing great customer service by resolving any issue very fast. Keep up the good job, Carlos!

We were pleased with the communication throughout the onboarding process, which was overall smooth and collaborative. Orders began flowing on our desired go-live date, and the necessary automations were implemented and thoroughly tested to ensure everything worked as intended. Overall, we were very happy with the onboarding experience and the transition into fulfillment.

Very good customer support. Emi has been excellent in dealing with issues that we have. Very prompt and very courteous. Great work Emi.

LVK has been a flexible, collaborative 3PL partner as our company has grown. They worked with us to implement a dedicated workflow to support our changing needs. We appreciate having a partner that's invested in supporting where we're headed, not just where we are today.

The LVK team has been great to work with. They made sure all of our orders were shipped on time during our July sales with no issues. Can't wait for peak season as I know that their team is more than ready to handle our shipping volume this year as usual.