LUXY IncReviews of luxyride.com

I’ve used Luxy for many years and have never been disappointed. The drivers have always been very professional, courteous, polite and ALWAYS on time. It is important to start a trip in a good frame of mind especially in a hassle free ride to the airport or wherever. Luxy should be your first and only choice.

Friendly, on time, helpful. Terrific driver.

Very professional, friendly, and accommodating. Will definitely use in the future. Very economical as well.

Professional, courteous driver. He was on time and was very clear with where to meet him at the airport while it was very busy. We felt very safe.

Absolutely unacceptable experience — ZERO STARS. Luxy has completely lost my trust, and I will never use their service again. Back in March, I had a terrible ride with a driver named Hormoz. He was rude, argumentative, and actually tried to blame me for traffic delays, saying, “Well I was early at your house,” as if that somehow justified his behavior. At drop-off, after I politely said thank you, he didn’t even acknowledge me — not a word. Just silence. It was an incredibly uncomfortable ride. I left a review detailing this poor experience and even requested not to be booked with this driver again. Luxy didn’t respond, didn’t follow up — nothing. Flash forward to today. I check the app the night before my trip, and who do I see as my driver? Hormoz. I immediately called Luxy 24 hours in advance to tell them again — I do not feel safe riding with this man. They told me it was taken care of and someone else would be assigned. I wake up this morning to an alert: “Your driver Hormoz is on the way.” Are you serious?! I called again and all I got was a half-hearted “sorry.” That’s it. No help, no resolution, no accountability. Once again, Hormoz picks us up and doesn’t say a single word. Not hello. Not goodbye. The car is freezing and uncomfortable, and the entire ride was incredibly tense. Luxy’s blatant disregard for customer feedback and, more importantly, rider safety is alarming. This wasn’t a one-off — this was a pattern, a complaint ignored, and a clear signal that they do not care. To anyone considering Luxy: think twice. If something goes wrong, don’t expect them to fix it. You’re on your own.

I am pleased to share my exceptional experience with Lexi Ride Car Service. They have consistently proven to be the absolute best in the industry. Their reliability and punctuality have ensured that I have always arrived at my destinations on time. What truly sets Lexi apart is their remarkable flexibility. Whenever I have needed to make changes to my schedule, they have accommodated my requests with ease and professionalism. Additionally, the customer service is outstanding. The team is always courteous, attentive, and ready to assist, making each interaction a positive one. I wholeheartedly recommend Lexi Ride Car Service for anyone seeking a trustworthy and efficient transportation solution. Umer is the best! And so is my regular driver Ioannis!

Stan was right there when we arrived and gave us a safe, comfortable ride to our hotel. Will definitely use your service again.

Driver was professional car was clean on time even though the flight was delayed driver assisted with luggage can’t speak more highly of Jorge overall one of the best experiences I’ve had with transportation