michael N.
Driver's need to know where their going!!
I get to the airport, driver met me a baggage claim. He waited with me until bags came. He took my bags to the car, which was a walk, not right out front. This when the problem started! He didnt know where I was going! When I made the reservation. I stated with address and name of hotel at least 2 mo ths out. He should have already had the address programmed into his GPS. So, while he is driving me in New York City's rush hour. This dude was texting to someone more important than me. I tried to start a conversation with hmm about the city. He never acknowledged that I was in the car. Once we got on the street the hotel is on with 3 other hotels. This dude asked if I was staying at the Hampton Inn told him NO LaGuardia Plaza. For what I spent $129.00 without tip!! I should have felt like a celebrity. Got ride from a different car service that was out front of the hotel to return to the airport. Much better car "Cadillac Escapade" verses Lincon Towncar I came in and this driver asked about my trip and gave me his card said when I come back to New York to give him a call. This trip cost me $35.00 without tip!!! New York was great, looking forward to my return! !!



