Sarah
Excellent customer service
I ordered a sculpting bodysuit, unfortunately it was too long for my body, other than this it was lovely, so I requested a refund. I was advised a petite range was being launched but I still chose to return. I’m in the UK and I was advised that so I didn’t have the hassle of returning the items to the USA a full refund had been issued and I could keep the bodysuit. Shout out to Steph and Jane for superb customer service. They answered emails, over a weekend, in super quick time and what gave me this amazing offer. I would certainly purchase again from them, as the product is good…..but from the petite range.
Response from LuxmeryAug 8, 2024
Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with Luxmery. Your kind words mean a lot to us and serve as a great motivation for our team. At Luxmery, we are dedicated to providing the best possible service and products to our customers. It's wonderful to know that our efforts are appreciated. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!