Kathleen V.
I do most of my inline business with…
I do most of my inline business with Amazon but like the look of these curtains so decided to give them a try. The fabric on these curtains was of decent quality but the color was off. If you are expecting a traditional ivory then do not order these curtains. They are much more yellow than the picture depicts. The company rep insisted that the color was the same and would not refund my shipping costs. Will keep my business with Amazon.
Response from Lush DecorJun 6, 2018
I am sorry to hear the color didn't work out for you. However, two people in the office looked at the curtains that came back to us and agreed the color matches what's shown on the packaging. It is our policy that customers are responsible for return shipping when we send the correct items(s) and the item(s) are not defective. We tried to be as transparent as possible and make that absolutely clear before the return was made that if the color was close, the refund would be less the return shipping cost.