LunafideReviews of lunafide.com

Disgusting customer service. My dying brother bought $300 worth of product from this disgraceful company. Only received one, another one was delivered to another gentleman who called them and the company has told me I need to arrange my own postage etc. and who knows where the third one is? not accept responsibility what so ever, the two missing were sent out AFTER the paying customer died! No responsibility given, no care and no responsibility! I’m glad I never wished to buy from this excuse of a company! Seems I’m not the only person that thinks how disgusting they are!

After begging I received my money back, they put the responsibility on the customer if the package does not arrive. in the end it was handled nicely.

Paid almost 100$ for a hoodie with them expecting high quality like the photo. First they ship with DHL . That should have been my first red flags. Second, it said it was delivered days before it actually came in. I honestly was so so excited about this hoodie. As I unwrapped it. I noticed thw quality is absolutely garbage. I have bought better hoodies at Walmart for 10 $. The actual art work looks like it was printed on it with one of those crappy machines diy people use. The hoodie it self is very thin as well. The best quality part of this entire hoodie. Is the ropes that help tighten the hood. Only because they're capped with metal ends instead of plastic like the shoe lace ones you normally get with hoodies. I have worn it one day and it's already fading in the sleeves. I wouldn't reccomend them at all. I'm so bummed I agree with the comment saying it looks like something you would order of temu. Absolutely nails my opinion too. These 5 star reviews must be paid because there's no way people are happy with them. Look them up on reddit too. They're a scam company

Way overpriced for what you get. The cloaks are really nice….but not $200 nice. The zip up hoodie? Complete rip off. The quality of the fabric is comparable to what you get on Temu. Ridiculous.

This is the worst company DO NOT ORDER FROM THEM. Their customer service is awful. All they do is give u the runaround. Bella will answer your email with the vague answer everything. They lie it's been over a month since I ordered abd nothing. If there were 0 stars I would give it. Go somewhere else

Way too long wait times for their apparel. This is my second order placed with them. First time it did not take as long and was relieved that my order came in. That was last year. This year I placed another order of the same item and it is taking forever to get to me. Emailed a couple of times about it and I get the same piped out general answer about how they painstakingly create each item to order and it takes 14-20 business days(excluding weekends and holidays) 25 days for cloaks. Seems like way too long of wait times for their stuff. They say its all made in California but I hardly believe that. I have not requested a refund yet as I am holding out hope that maybe the Loki Board shorts I ordered will come in. I will give it another week and if I do not see anything or get the same generic answers when I email them, I will seek legal action against them. Not that it will do any good,but I can try. These people do not care,really and will not contact me directly with any real reassurances. If this order miraculously comes in I will never order from them again and neither should anyone else.

Your sizes vary with different manufacturers. My original order was 3X which was fine. I am 50lbs. less so I ordered size XL. Too small so I ordered the same item size 2XL and they do not fit any better than the XL. The last 2 orders were from different manufactures and have other differences. I want to send all 3 board shorts back but I can not find an address. So I'll give away.

The quality of the items I purchased is amazing and the support team is phenomenal