LumivyxReviews of lumivyx.com

no replacement blades, you will need to buy a whole new set up. what a scam. do not buy.

This shaver broke after a few months and they just said too bad we only have 30 day warranty. They are really bad and don't care if you like their stuff or not what a scam

I placed an order for the laser hair remover and accidentally had the wrong shopping address entered. I reached out and someone was able to quickly change the shipping address for me so I didn’t have to cancel the order. Can’t wait to start using the Lumivyx hair remover!

This light didn't work right from the time I took it out of the box. I can't use the remote it doesn't work. I have to stand and click the button till it decides to turn on. I am on a fixed income and can't afford to just throw money away!! I am disappointed that after all I have gone through this light has not done the job I was promised it would do.

I was so excited to receive my Lumivyx as I opened the package to look for the instructions. Then I saw what I didn't want to see...it will not work on certain skin tones nor certain colors of hair. My hair is exceedingly light so I knew it wouldn't work for me. I immediately emailed the company for a refund and instructions on how to return it. They were very responsive and emailed me back with an offer for a partial refund. Since I was a not so proud owner of a device I couldn't use, I responded as such. They gave me a full refund. They also let me keep it and do whatever I want with it. I was totally blown away by their willingness to work with me. I will warn people, that it doesn't work on light hair or dark skin.

The results was amazing. I would recommend this products as it has shown the effectiveness of its products. Thanks 😊

I received the light in about a week it seemed to be in perfect working order. I did however have a problem because apparently it decided it would only work twice. So now I'm dealing with trying to get a replacement. They answered my email within 3 days (because it was over the weekend when it decided not to work). So we'll see how it goes. I'm very impressed so far. Didn't like the fact that my light quit working but I am very impressed with their customer service.

The people at the company Lumivyx answered me almost immediately re my problem. They were extremely attentive, patient and offered a solution, but before I could provide evidence to my problem they sent me a video which explained why I was having the problem in the first place. Great staff! And in addition were very nice throughout our correspondence! I'm really not use to such good customer care!