LumivyxReviews of lumivyx.com

I ordered a head shaver. I never got a confirmation email with order number and tracking #. I have tried calling them but no one ever answers. They say leave a message but the call disconnects before your able to. The money has been taken from my bank account. I got a email saying my order wasn't complete after the money was withdrawn. They finally got me a tracking number but says the number is incorrect when I try to track it. I'm thinking this company is a scam.

Do not buy the Lumivyx! What a scam, they claim money back guarantee but no one responds to email and if you call it’s all automated and no one returns calls, never even used arrived damaged. Had to file a dispute with my credit card company hoping for resolve soon, don’t fall for their gimmick

My return was in a timely manner, although the return was not correct. I have now sent four emails to you with absolutely no acknowledgment or response. I need to hear from you because you got it wrong, not me, and I want it resolved ASAP. Thank you, Linda Siever

My husband got the pro for me and I used for 6-8 wks and no difference at all. They tell you to shave before everytime you use. SO now my chin hair is SO MUCH WORSE! It looks awful and did not work on legs, privates, underarms face or anything. I'm super upset as we spend $200 FOR NOTHING. And the return policy is COMPLETE $HIT and a total scam.

The bloody thing doesn't work at all. I plugged it in and the only thing that popped up was the off notice. I pressed the start button and nothing happened. The plastic that the machine is made from feels very low grade material in that it feels flimsy. For a product that cost over $200 not including paying additional amount on top of that for this product. It is not made very well and they do not honor any agreement since they want to see how you use it since it is a little difficult to show that since the bloody device can't even be turned on to be used. Not worth it at all.

Do not buy the Shinepod. It worked great for 4 months, I was very happy. Then it died. Just stopped working. When I contacted Lumivyx, they said “it’s guaranteed for 30days. Thank you for your undestanding” NOOO I paid $126 for something to work for 4 months. They offered nothing.

I am eagerly awaiting delivery of the Lumivyx head shaver. I am recently inclined to take my hair all the way to the skin, and I hope the Lumivyx quality is all that the reviews promise. -- As for customer service, the team is prompt and courteous, as I placed my order quickly and only later realized the delivery address was not correct. Thanks to the team for quickly resolving my concern. Cheers!

The customer service. They are wonderful.I dealt with Ayra. She was very kind, respectful and professional. She took care of the order I had to cancel without any hassle. Thank you Ayra.