LumiqourReviews of lumiqour.com

Response from LumiqourMar 1, 2026

Thank you for sharing your experience! We are so glad to hear your boy is enjoying it and that his energy is back up and the pawing and nipping has settled down. We hope the lumps continue to improve over time and look forward to hearing more positive updates from you! 🐾

Response from LumiqourMar 1, 2026

Thank you so much for this wonderful review! Four dogs all loving the taste is honestly a win we are so proud of, and knowing you can already see it working makes it even better. We are so grateful for your support and cannot wait to have you back! 🐾

Response from LumiqourMar 1, 2026

Thank you so much for your patience with the shipping all the way to Australia and for giving Turkey Tail+ a try for your two pups! Early days are so exciting and we love that you are already noticing something. We are rooting for both of them and cannot wait for you to see the full results. We really appreciate you spreading the word too, it means the world to us! 🐾

Response from LumiqourMar 1, 2026

Hi, we are so sorry to hear about your experience and we completely understand how frustrating it must have been to wait so long for your order and then find it incomplete upon arrival. Receiving fewer items than ordered is absolutely unacceptable and not something we ever want any of our customers to go through. Our customer support team has already reached out to you directly and we are committed to resolving this for you right away. We truly appreciate your patience and we look forward to making this right! 🐾 Sarah, Lumiqour Customer Care

Response from LumiqourMar 1, 2026

Hi, we are so sorry to hear that your experience has left you feeling this way and we completely understand your frustration. We take concerns like this extremely seriously and we sincerely apologize for any confusion around the subscription process. We always want our customers to feel fully informed and in control of their orders and it is clear we have fallen short of that here. Our customer support team has already reached out to you directly and we are committed to getting this fully resolved for you as quickly as possible. We truly appreciate your patience and we look forward to making this right! 🐾 Sarah, Lumiqour Customer Care

Response from LumiqourMar 1, 2026

Thank you so much for this and for being such an engaged and loyal customer! We love that you are staying informed and we are so glad your pup is enjoying it. Results can take a little time to really shine through so please stick with it, you still have a good amount to go and we truly believe the best is yet to come. We are rooting for you both and cannot wait to hear how your journey unfolds! 🐾

Response from LumiqourMar 1, 2026

Hi, we are truly sorry to hear that you have been waiting three months for your order and that this has not been resolved despite your repeated attempts to get in touch. We completely understand how unacceptable this is and we sincerely apologize for the experience you have had. This is absolutely not the standard we hold ourselves to and we are deeply sorry that you have been left feeling this way for so long. A senior member of our team has already been made aware of your case and will be reaching out to you directly and urgently to ensure this is fully resolved for you once and for all. We truly appreciate your patience and we are committed to making this right! 🐾 Sarah, Lumiqour Customer Care

Response from LumiqourMar 1, 2026

Hi, we are truly sorry to read this and we want you to know that we hear every word you have shared. Being charged without receiving your order and then feeling dismissed by our support team is completely unacceptable and we sincerely apologize that this has been your experience with us. We understand why you feel the way you do and we are not here to make excuses. This is not who we are and not the standard we hold ourselves to. A senior member of our team has already been made aware of your case and will be reaching out to you directly and urgently to ensure that everything is fully resolved, including a thorough review of all charges. You have our commitment that this will be taken seriously at the highest level. We truly appreciate your patience during what we know has been an incredibly frustrating experience and we are determined to make this right! 🐾 Sarah, Lumiqour Customer Care