Luminox USAReviews of luminox-usa.com

They sent me the wrong product

Long time owner of Luminox watches (2). Most happy with nighttime visibility of dial. Tough case and band as I experience daily assaults on the integrity of the units.

I was sent a product someone previously used and damaged. The literature had some gunk on it and the product unwrapped. The tag looked like it was well worn. The product could not change time and date. The second product came exactly as expected. I was never sent a tracking notification until the day it was due to arrive. The return process was started on July 6th, they responded on the 9th (sent Friday and responded Monday) and an RMA was not sent until July 13th. I sent the info they required three separate times after they requested the information needed for the RMA several times. After product was returned, a refund was quickly issued. My experience may have been uniquely poor but I will certainly be hesitant buying directly from the Luminox site in the future.

Prompt shipment. Great product. This is the second watch I've ordered and have been pleased both times.

Excellent gear once you have one you’ll want another! Stedman Huard St George, Ut

Could not be happier. Great looking and meets all expectations

Very unhappy!

My only con is it come with a rubber band also like other models