LuminesceReviews of luminesceglow.com

Worst customer service!! I have sent several emails asking for help with my facial device not working properly and nobody has bother to reply.

My facial Sculptor stopped working after a few weeks and I have failed to get any feedback from the company despite trying various different avenues of contact

My name is midna wulf, I recently purchased your product,The color was too dark for me, my skin look kind of Orange, it felt very cakey, it's not at all what I expected. It's a shame cause I cannot use it and I have wasted the money to try it, lesson learned.

The company can improve by being more honest in their billing dept. Maybe your makeup is great but the majority most likely will never know becuz You say $.01 due today and 14 day free trial. lol Just a load of C! Just get yourself some Maybelline...Save Yourself the Hassle! 😔

I just realized I got scammed by this company. Unfortunately I ordered one of their most expensive items. A week after my order I got an email from them asking if I meant to order within U.S. because they seemed to mistakenly receive an order for European parts. I was thankful for the clarification and wrote back. After a few weeks I still haven’t received my shipment or any updates. I wrote them back with the email they sent me and guess what…the email is no longer valid and my email was rejected by the server. I can’t believe I just got scammed by this company and lost $400!

This company is a fraud. They claim to ship your product and as of 5/21/2025 we have not received the order placed on 4/30/2025. They cannot produce tracking information or do they care. NO Accountability. Read all the fine print. They took the credit card payment no problem. I want a refund.

I purchased this online two weeks ago and on May 15 it was to be delivered and I have not got a reply and I don’t know where my package is and nobody has emailed back. I tried this other email that’s on the website and it says that the email doesn’t exist. Did I just get ripped off?

Product only worked for a short while and, after brief communication was had with a rep from their customer service team, contact was lost and our issues raised were never followed up. Spoke initially to a person named Joanne who was helpful at first but then went quiet and out of contact when we asked for either a refund or replacement of the original product that was bought. I would advise anybody interested not to engage with this company or buy anything from them