LumieparisReviews of lumieparis.com

This was the best customer service experience I've ever had in this type of situation. I feel like it was responded to before I even hit send...:-)

I bought a bottle of the Queen Oil from Lumie - nice enough, however, they have now charged my card again for another bottle - it seems they think I have subscribed to them (I haven't). I emailed them - no response and no way of accessing an account to cancel. I am now having to go through my bank to try to get all future payments put on hold.

They assumed I was subscribing to this product and sent me another shipment and charged my card without authorization. I have contacted them and received no response. I try logging in and they say a link will be emailed to me - doesn’t happen. I am afraid this is a scam - no phone number / only an email address that does jot respond!

Lumie Paris Queen Oil is the biggest scam out there. Nothing more than baby oil dressed up in a fancier plastic bottle. Doesn’t absorb quickly (if at all)… left a residue for hours!