Lumberjack Direct Reviews | Read Customer Reviews of lumberjackdirect.com

Lumberjack DirectReviews of lumberjackdirect.com

4.8323 reviews
Craftsman
5731 Palmer Way, Carlsbad, California

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Lumberjack Direct

About Lumberjack Direct

Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.

Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: lumberjackdirect.com
Website: lumberjackdirect.com
Category: Craftsman
Location: Carlsbad, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 33% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lumberjack Direct reviews

Showing 297 reviews with 5 stars · Clear filters

SM
Nov 12, 2020
Jake was super responsive and helpful…
Jake was super responsive and helpful throughout the process. I will definitely be recommending Lumberjack Direct to family and friends in the future.
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Vic
Nov 12, 2020
Easiest online ordering I have ever…
Easiest online ordering I have ever done! Highly recommend!
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Elizabeth
Nov 5, 2020
Very quick shipping and excellent price.
Very quick shipping and excellent price.
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Brian S.
Nov 5, 2020
Quick Service and Delivery
I was interested in Rubio Monocoat finishes. I requested 5-6 Samples and they mailed out immediately. I have now ordered the finish I want and look forward to using Lumberjack again in the future
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Metal Engineering & M.
Sep 28, 2020
Great
Great, start to finish
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Marika
Sep 10, 2020
The BEST customer service!!
I called with a question about the product I was looking at and they were super knowledgeable and helpful, and then when the factory shipped the wrong item (totally not lumberjack's fault) they took care of it immediately with no hassle at all! Hands down the best direct customer service interaction I've ever had with an online store!
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Douglas S.
Aug 27, 2020
Exceptional customer service
First class online transaction with personal follow-up and accommodations from their team. I purchased enough materials online for an entire 3 story building and lumberjackdirect.com was by far my best experience.
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EN
Aug 6, 2020
This is a legit review and not fake
This is a legit review and not fake. We purchased our wood flooring from Jake at lumberjack direct. If I say his customer service is excellent, Im still not doing him justice because it was beyond that! The price I got was the best I could find anywhere by a mile, not just a few cents. The personalized attention I received as a customer was better than any online or brick and mortar store I have dealt with during my build. The delivery was as promised and Jake even held my flooring an extra week because we were not ready for it. Please give them your business, they deserve it!
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