LUMASReviews of lumas.com

Great customer service !

Everyone was fantastic

Very personalized service, follow up and a real desire to be helpful with my choice of artwork!

Ela was very pleasant and helpful at the gallery as we had to get the artwork to Sydney. Unfortunately there was a breakage in transit and Ela and Lumas were extremely prompt and helpful in addressing the issue.

I was looking for a bit of art for my lounge wall that was different and stood out. To find what I did and for it to be a limited piece is amazing. I love it and the experience through Luna's was great, thank you

The packaging was a disaster. One of the biggest pictures comes without any protection on the sides and squares and some scratches on the glass. The others comes with plastic, wood, and squares protections. The courier try to leave them on the street. I thought it was a premium shipment, according with the gallery. I feel a bit disapointed. Sorry for my english, anyway. I'm trying to solve that issue and return the picture but i'm anxious about the courier. Update 21.12.2023: The gallery tried to solve the issue since first day. It seems that the courier tried to repack the artwork (I don’t know the reason) but with very bad result. Berlin’s gallery send me another artwork that I’ve received today with all the protections (outside and inside) without any damage. The other artworks came perfectly well. Thanks for the replenishment.

The Art Consultants were all really great and helpful, never trying to push me into the sale, and rather helping me make a decision and creating a gallery together with me, they were also really patient.

Nadia and Eizen where amazing!!! Both show me all the gallery and give me different options. I live in Peru 🇵🇪, South America, they make sure I’ll have the pictures back at home without any problem. Love ❤️ London, we’ll came back !!!