Paul S.
Prompt
Prompt, trouble-free and well-wrapped

Since 2004, we’ve worked to bring hand-signed, limited-edition art and photography to a worldwide audience. Through our website and 21 LUMAS galleries across the globe, we’ve helped over 300,000 satisfied customers find their new favorite artwork. The LUMAS portfolio is one of the world’s most diverse and comprehensive collections of contemporary art. It features over 3,000 artworks, from classic photography to painting, sculpture and digital art, including works by emerging talents as well as established stars like Takashi Murakami, Damien Hirst and Sarah Morris. We’re here to help you discover great contemporary art for your space. Speak to us in a LUMAS gallery or visit our website – we’re happy to arrange a detailed consultation and find your perfect artwork. Whether you’re a first-time buyer or a lifelong art collector, our 30-day return guarantee means that you can buy LUMAS art in full confidence.
LUMAS (lumas.com) has 307 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Paul S.
Prompt, trouble-free and well-wrapped
customer N.
Simple to order and fast delivery
Íris R.
Excellent service and beautiful artwork purchaced by Isabella Menin ❤️
MAE
I still did not receive my order
Response from LUMASOct 29, 2024
Dear LUMAS customer, Thank you for your review. We are very sorry that your order has not yet arrived, and we understand how disappointing this must be for you. We see that our Customer Care Team is already in contact with you and is working to locate your order so that you can receive your artwork as soon as possible. We sincerely apologize for the inconvenience and thank you for your patience. If you have any further questions, please don’t hesitate to reach out to us. We hope that you’ll soon be able to fully enjoy your artwork. Best Wishes, Your LUMAS Team
Claude H.
I assume the product is as I expected because, at this time, I still have not received it. I opened a complaint to your customer service but have not received any response yet. UPS did NOT deliver the product as I was abroad when they unexpectedly showed up at my home . Neither Lumas nor UPS have answered my questions about where my package is 😕
Response from LUMASOct 29, 2024
Hello Claude Hugon, Thank you for sharing your experience with us. We’re sorry that the delivery of your artwork did not go as expected and that you initially did not receive clear information about the status of your package. We understand how frustrating this situation has been for you. Our Customer Care Team is already in contact with you and is working directly with UPS to ensure that your artwork reaches you as soon as possible. We sincerely apologize for the inconvenience and thank you for your patience. If you have any further questions or concerns, we’re here to help, and we hope that you’ll soon be able to fully enjoy your artwork. Best Wishes, Your LUMAS Team
Maarten W.
Very good quality print, well packaged, fast delivery. 5 stars.
Andreas X.
Smooth process and delivery
Trang C.
I’ve purchased several pieces from Lumas.com and at their gallery in NYC and I love them all! They have a vast selection of art work with high quality frames, at affordable prices. You don’t have to break the bank to own beautiful art. Their sales associates and customer service are equally wonderful too! I can’t wait to own more pieces from them! I would highly recommend Lumas.