Nancy T.
Regret ever ordering from them
Regret ever ordering from them. The characters drawn did not look like the photos submitted. It looks like a general photo they used for everyone and changed hair style. The examples they show on their website are NOT the same quality of work. When I asked for a revision to fix it, Lulu Cartoons wanted additional money. I even tipped the artist on top of that before getting the photo. Shouldn’t there be an option to tip after you receive the photo? You get what you pay for for. Purchase at your own risk. **Update: After placing a negative review (which was accurate) they have reached out to me to give me a new drawing. I refuse to accept it because they wanted me to remove the negative review which I feel I should not because it was an honest review. They can keep my money and rethink who they employ to draw for them and the quality of work they submit to a customer because the drawings shown on their website is not the same quality one would receive. I went to an artist on Etsy and was way more satisfied with my drawing - at the same price too.**
Response from LuluCartoons Custom ArtMay 18, 2021
Hello, Nancy. Thank you for bringing this to our attention. We would like to have another shot at correcting this. Kindly check your inbox so we can discuss the matter. We want to make it up to you! :)