Lucy AvenueReviews of lucyave.com

I ordered from them and thought it was fishy that I didn’t receive and email of a confirmation upon ordering, (last time I ordered from them was about 3 years ago) they immediately canceled my order and kept my money. There is a way to to contact them but I never received a reply and I did not receive an email from them when I placed my order. Once I saw a similar review online I canceled my card with my bank and ordered a new one and put in a dispute with my bank. Upon further investigation it looks like the boutique Lucy Ave shut down a couple years ago and turned into Nora Madison Design. So whomever is operating Lucyavesale.com is taking advantage of people and using old pictures & products to keep their site familiar & they are scamming people. -5 stars like the other reviewer said because 1 star is too gracious.

I was just scammed by Lucy Ave. I have not received an order confirmation or any tracking details. I logged into my acount and it booted me out within 30 seconds. Then said my password was incorrect. When I tried to reset it, it said to check my email, and no email from them. I send a message through contact us, and yet no response. I have nothing in my email inbox or spam box from this company. Then a few days ago, I get a message saying that my charge has been updated and they took another $5.00 out of my account. I locked my account to keep other charges from coming to my card. Today is Jan 12, 2025 and I ordered from then on Jan 03, 2025. Please do not order from this company. This should be a -5, because a 1 star is definately not appropriate here.

I PLACED AN ORDER OVER 24 HRS AGO AND STILL HAVE NOT RECIEVED A ORDER CONFIRMATION EMAIL. I TRIED TO EMAIL THIS MORNING AND HAVE HAD NO RESPONSE , I AM SO SAD I USED A GIFT CARD I RECIEVED FOR CHRISTMAS AND AM WORRIED I MAY NOT GET MY MONEY BACK. SO UPSETTING. I ORDERED FROM HERE A YEAR AGO AND HAD NO ISSUES . AFTER READING COMMENTS I SEE THAT THIS IS COMMON WITH THIS COMPANY

I loved this company because their prices were affordable and the clothes were super cute! I noticed they were having a huge sale on all of their product. I came back a few weeks later and the website had been revamped and the prices were through the roof. I don’t think Lucy Ave ever recovered from the Covid crisis and they just couldn’t find a way to stay afloat and the only way they had out was to sell the company! It’s very sad!!

This used to be my favorite place to shop. But I guess the owner sold the company or something.. they deleted their Facebook and Instagram. The company who now owns it seems kinda off. They have new promotion photos on there website, but it's girls wearing clothing that they don't even carry. I'm too nervous to shop here now

Scam. Everyone is correct. I purchased 2 items m. Finally received the tracking and shipment information after a few days of my purchase. Waiting and tracking it. Finally stated it got delivered not only knowing it was the totally incomplete wrong items that I originally purchased. Luckily I was able to get my money back from my CC company but I have emailed the company itself but of course haven’t heard back when they say in the emails if you have an questions or concerns please respond to this email address. This website has changed a lot and the reviews are all correct and spot on. Really disappointed because this website was exactly what I was looking for in boutique type clothing at a reasonable price point. Shame on the scammers.

I emailed this company and haven’t heard one thing back! I have a gift card and they website is no longer up. How do I get my money back? They should be refunding people. This is crazy.

What happened to this company? I have a gift card and now the company has disappeared. Are they going to refund our money?? To do this and have no communication with their customers is just awful. so disappointing!!