LuckystakeReviews of luckystake.com

I won enough to redeem requested redemption and I waited 2 weeks tried to talk to customer service no luck same automated responses after 2 weeks I cancelled redemption and lost all money I will never waste my time on this scam site again by the way my account was fully verified

!!BEWARE DO NOT PLAY THIS SITE!! If I could give no stars I would!! I added money and won and then they suspended my account bc I used my husband's card to add they money but they sure didn't have a issue taking the money from his account!!! Now everytime i try and contact someone AI says they will connect me with a support specialist but instead they close my chat and dont connect me with anyone. I have submitted everything they ask me to and they still have my account suspended!! If I cant use the card they shouldn't have taken the money off it in the first place!!

I have been waiting 5 days for my redeem I can’t get anyone in chat or email they r a scam and I’m glad I did not put money in the game I won off free bonus but still the need to be shut down and sued for stealing peoples money and acting like they a real site. This shit is all lies and deception and false information and they just want to take people money . Shut this site down now

I'm very impressed with this site!! Very fast cash redemption to my chime account, after I pretty much instantly verified my account I requested my redemption yesterday around noon, and the money is in my account now!! Way to go luckystake! Btw I won 220$ off my .50 daily bonus. I play most all your popular gambling site currently and this is one of my new favorites!! Thanks luckystake

I tried to verify my account so I could redeem what I had won they told me yesterday that at first they could not verify my identity my account after I sent them a selfie a picture of my ID front and back and try to redeem my money this morning I went on there my account is closed this is a very false and fake app I recommend you do not do not download this app or try to play on it because they will get you out of your money they will not pay you they will close your account when you try to redeem your money they are fake they need to be sued and they need to be taken off period they are not good I play a lot of casinos this is one of the worst ones it started out good I was winning I was doing good but when it came time to get my money they closed my account and I don't even want the money I tried to redeem no more I just want everybody to know do not play on this site do not put your money on it because you will not get paid if you win and you will win but you will not get paid I try to get my account verified and everything the right way and they close my account because I want a little bit of money that tells me this is a very false and fake casino my family who has it have deleted their accounts to be completely off of their phone and I have been paying for a long time my prize real prize are very good ones there's a lot of good ones out there this one is not

So, I really wanted to give this social casino a chance. I saw both the good and bad reviews and decided to try it out for myself. I put about $20 in or so and got up to about $150 before cashing out. My verification was denied because I was having trouble uploading my license. The KYC service that they use is sumsub which a lot of other social casinos use as well. Unlike the other casinos that use this verification system, lucky stake does not have the option to transfer over your existing information from sumsub. It is the same company and they already have my information. I am getting no help from anyone besides some AI bot named Emma who can never connect me to a live agent. Very misleading to say there is 24 seven Support. I emailed four days ago and was told something along the lines of “ I should find someone that new technology a little bit better to help me.” respectfully, I have done this verification through multiple casinos and have had issues in the past with verification, but they were always handled promptly and efficiently. The response I received had nothing to do with the original question I asked, which was what can I do to resolve this? The AI bot told me that I could email in a picture of the front and back of my license for verification. The real human that ended up emailing me back, said nothing along those lines. I then emailed again today stating that they could pull my info from. sumsub as many of the other social casinos have that option. It would make things easier for both me and them. Now my money is just sitting there and no one is helping me with this. I will update this and hope it will be positive.

Love the variety of games so I wish the daily rewards give you a little more daily instead of a lot of gold coins but that's okay when you do get a decent reward they add up and the very last one is bigger than some games or platforms. Waiting for a redemption to go through and once that hits my account I will rate it five but in my eyes this is a five star but just waiting for that to approve keep up the great work you are becoming one of my top favorites!

I need help i won 100 but chime sent it back to lucky stake because my name wasn't the same on my account