LoviReviews of lovi.care

Response from LoviSep 17, 2026

Hi, We looked into this on our end, it looks like the subscription renewed automatically because the cancellation wasn't completed on the account before the renewal date, rather than any unauthorized charge on our side. That said, our team has already refunded the charge, since we move quickly once someone reaches out to us directly. If the refund resolves things for you, we'd really appreciate it if you could update your review to reflect that. And if you ever want to try again in the future, we're here for you 💜 Warm regards, Margarita & The Lóvi Team

Response from LoviSep 17, 2026

Hi, Short and to the point, and we'll take it! Glad things are going well. Onward we go 💜 Warm regards, Margarita & The Lóvi Team

Response from LoviSep 17, 2026

Hi Christel, Easy and useful is exactly what we're going for, so this is great to hear. Thank you for taking the time to share it! 💜 Warm regards, Margarita & The Lóvi Team

Response from LoviSep 17, 2026

Hi, We checked on this and see that our team has already stepped in and helped right after you first reached out about the unsubscribe request, so this should already be sorted on the account. If that matches what you're seeing now, we'd really appreciate it if you could update your feedback to reflect that. And if anything's still off, let us know directly and we'll jump back in right away. Warm regards, Margarita & The Lóvi Team

Response from LoviSep 17, 2026

Hi Dmitrii, We put real work into keeping things smooth with each platform update, so it's good to know it shows. Thanks for the shoutout 💜 Warm regards, Margarita & The Lóvi Team

Response from LoviSep 15, 2026

Hi Luis, We're so glad you're feeling good about your journey toward a better you, and we'd love to have you with us for the long run. If you ever want tips on what to try next as your skin changes, don't hesitate to reach out! 💜 Warm regards, Margarita & The Lóvi Team

Response from LoviSep 15, 2026

Hi Gabriel, Appreciate you taking the time to leave this, even though it's clear the pricing didn't sit right with you. We get why cost is often the first thing people weigh before committing to any subscription, and we don't want that to be the reason someone walks away from taking care of their skin. We do offer different plan lengths and occasional discounts that bring the cost down quite a bit from the standard rate. If you're open to it, reach out to us directly, and we'll walk you through what might fit your budget better, or help sort out a refund if you'd rather step away entirely. Warm regards, Margarita & The Lóvi Team

Response from LoviSep 15, 2026

Hi Lorna, That's such a great sign, and honestly the fastest kind of feedback we love getting. Figuring out what your skin actually needs, versus guessing and hoping, is the whole problem we set out to solve, so hearing it's doing exactly that for you is fantastic. You're just getting started, so there's a lot more to look forward to as the routine keeps building. Keep at it, and if anything ever feels off or you're curious about tweaking things, we're right here! 💜 Warm regards, Margarita & The Lóvi Team --- Ready for the next one whenever you are.