Love The PainLove The Pain multi-sport apparel cycling apparel run apparel triathlon apparel swim suits casual athletic wear run trucker hats and visors
Love The Pain (lovethepain.com) has 472 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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472 approved reviews, newest moderated first
Sam S.
Caveat Emptor. This is not a review of their products because I haven't received my order yet....and I'm not sure whether I ever will, because the vendor is either non-responsive or unhelpful when responding. (e.g. Order is in production....hand-made....1 to 10 business days for shipment...) when the question is why hasn't my order shipped 8 months after order....or please cancel and refund me my money....etc.
Enrique T.
I make an order of several items, T shirts, tri suits, and jacket, after several months and calls I finally received the 3 T-shirts that I ordered, it’s been over 2 years and still have not received the tri suit and jacket ordered and after email my concerns and questions about when should I expect my orders I got an answered saying that because COVID they were delaying orders but would filled them eventually…well guess what? Still have not get the rest of my order. I think I’ve been more than patient with this company but I know now I’m not the only one and don’t think at this time I ever going to get my order or get my money back. So unfortunately a very dissatisfied and disappointed customer here. Enrique T.
Response from Love The PainSep 17, 2021
This customer is making a fake review. His items all shipped and delivered a long time ago.
Jeff R.
Was very disappointed in the lack of service. Took over a year to receive my order from the time I placed it. Placed it Jan/Feb 2020. Received early Fall 2021. Several attempts where made to contact help desk for status updates. Received random communication/responses indicating that it was coming. Continued following up with no comms and at one point I had to use Instagram messenger to get some feedback. Even then it was hit or miss. Would never order another product from them again.
Response from Love The PainSep 22, 2021
We are sorry you feel the need or have the time to write such a review. Your review is completely made up to fit any narrative you are trying to portray. Your order did not take a year to produce. We will post the tracking on your shipment along with your order to show the general public of the sad times we are in where anyone can write anything they want with no one to back check them. Where is the lack of service? We are a manufacturer of custom sportswear. Maybe you have the wrong company.
Jason K.
Love the product and they are true to size. I should have gone a size smaller. I think a medium size jersey would have been perfect
Marie-eve D.
placed my order in June, today September 14th 2021.. still haven't received it. Don't lose your money there.
Response from Love The PainSep 22, 2021
Fake.
Alvaro N.
Love it! What an incredible experience from the very beginning. Ben is amazing and guided me through the whole process to get all my gear and product ready for the Ironman – including a badass design and outstanding features!! It’s been a while since a came across a company with such strong ethics that delivers quality product and services at this level! Totally recommended and 100% my go to moving forward!
Miriam G.
You are authentic thieves. It took more than one year to get part of my order, and the other one never arrived. No answers on your side having sent dozens of mails. They should shut down your business.
Tim B.
I never received over $1000 worth of purchases despite repeated assurances that the items were being shipped. This is, without a doubt, the worst company I have ever dealt with. The fact that they continue to do business is astonishing. They are criminals.
Response from Love The PainSep 10, 2021
This customer is writing with some kind of agenda. This customer received and wore over 15 kits from our company. We have numerous emails and reviews from them stating how our items are by far the best items around. This customer was hand delivered items at different races. This customer has no purchases not provided. This customer was given a 1500.00 gift card from the owners for being a great customer. The gift card was canceled due to an investigation of litigious behavior by the customer. This customer is under investigation for liable claims including slander which we have evidence of on multiple platforms. We can provide pics and reviews from this customer in all their items.