Lou SquareReviews of lousquare.com

I ordered $170.00 Worth of vapes on 12/19/24 and it is now 12/31/24 And I still have not received. They ship from Miami and I live in Fort Lauderdale. No excuse for the delay. This company sucks. !!!

I ordered my vape 13 days ago, and I still haven’t received it. I’ve been writing to inquire about the status of the package, and I was told it was about to arrive around 4 days ago. Yesterday, I received an email saying my vape was lost in transit and wouldn’t arrive. They offered me the option to either send another flavor or refund me. I chose the other flavor, but I’ve asked them to notify me when it will arrive because I’m about to leave the country, and I still haven’t received any response.

Missing order. Disappointed. I placed two orders, one on the 9th and one on the 10th of December. I have received my package from the order I placed on the 10th however the order I placed a day before that I have yet to receive any update. I have tried emailing and there is absolutely no response. As of now it’s been 8 days with no delivery and no communication. This is my first bad experience with this site but i don’t think I will order again considering you can’t get ahold of anyone and I have a whole order just missing.

Would love to give a higher rating however, USPS has been waiting for item since Dec. 4. I write this as of Dec 9. I paid for 4 day shipping guaranteed and my order has not even left your location yet. I feel like I've been taken advantage of and most likely will never order from you again. Still waiting as of December 11th.... downgraded my 2 star to a 1 star rating

Ordered on Tuesday Dec 3rd, It is Saturday Dec 7th, with no update from the initial order confirmation.

never received

I don’t like giving any business a bad review because it doesn’t always mean they are a bad business. It just means they dropped the ball on my order. I placed an order online and it wasn’t shipped out for a week. I’m in the same state and where it didn’t take but 3 days. I finally got the tracking number from which showed that didn’t ship out for a week.

My ordered got cancelled without my knowledge 10 days after the order was placed. It was never shipped and I was never notified of anything. I never got a refund and have never heard back from them after telling them about the situation. Just go to the store or order from somewhere else if you want a vape.