Paulette O.
I need to return one of my purchases
I need to return one of my purchases. I ordered wrong size I have reordered and received new one. It has been very difficult to figure out return Please reply rzU2zCCQVtdqueJRs CDuUengR. I think this was I’d #
Response from LouilyjewelryFeb 9, 2026
Dear Customer, Thank you for your message, and we’re sorry to hear about the inconvenience. To help you with the return, could you please kindly provide us with the order number you would like to return and the email address used to place the order? Once we have this information, we will assist you with the return process as soon as possible. Thank you very much for your patience and understanding. We look forward to your reply. Best regards, Louily Jewelry Customer Service Team