LottieFilesReviews of lottiefiles.com

Upgrade to upload more files. I am trying to download a file and not upload it. What is this weird pricing strategy?

Response very quick and so respectful

Scam. I signed up for what for a single user account, which I thought was monthly billing but was charged $240 for the year. I was charged for the year. Then I shared the link with my client twice. and somehow was charged for two separate Team accounts. This was not obvious at all. I just happened to check the billing and I saw my next payment cycle was $917!!!. Meaning 240 + 917 just to turn a few animations into code. This is robbery. I contacted customer support. They did not even correspond with me. They canceled my account and charged me for the Team accounts, I'm guessing at a Prorated for 330. So Over $500 just to use it for a few animations within a month. I was robbed left with no explanation. Their customer support claimed they did not see any charges, which is false as I even attached screenshots. This is a scam.

The booked two years in a row 250$ from my bank account, although I have cancelled the subscription 3 years ago. Would not recommend it at all.

Really helpful and timely customer service. The rep listens to my concerns and reconsidered a decision I disagreed with. And Lottie Files are GREAT for our client websites.

Amazing customer service. They are so sweet and helpful. Lottie tool itself is a great tool but requires a bit of time to handle and use correctly.

They basically put a middle finger to all free users with the free limit change. Support is basically non existant. Plugins and everything are bugged and filled with issues by default. 20$ a month for something with this quality, support and reliability is really risky... But at the same time lotties are more famous than ever, so will be interesting to see where this scam company goes

It is an excellent company with high empathy for clients. They pursue more...