LooplaboratoriesReviews of looplaboratories.com

A friend lost a piece of the toy that rendered it unusable. Instead of making me purchase a whole new product, the brand simply sent me a new piece! All responses were professional, timely, and kind. Could not ask for a better customer service experience.

Great customer service. Very helpful and responsive.

Hi Jayzles want to thank Jayzles for understanding about wrong information Jayzles was so help full. Great response to my situation and a quick response on re resolving this matter thank you again Joseph for all your help

Ordered a looplasso pro but received the wrong one, after contacting customer support they shipped me my looplasso pro super quick and kept me updated via e-mail . I wish more companies had such outstanding customer service/support ( thanks Michael) . This is a Christmas present for my daughter and I checked it out as I’m still a big kid at heart , this thing is very well built with a lot of attention to detail and using/testing it out was so cool as long as you follow directions it’s a blast and I can see it being a hit with the kids if they can get it back of the parents.

Bought my pro lasso and wheel wasn’t gripping the string to be able to spin so i reach out and sent them proof with video and the next day they sent me a replacement. Good customer service

A replacement was sent out the very next day, when I reached out to them. Talk about excellent customer service. I would definitely do business with them again. The loop lasso is so much fun, and I'm grown. Lol. Kudos to yall! Keep up the great work.

The website for Loop Lasso specifies a "100% Moneyback Guarantee"...and apparently, they mean it. The loop lasso was not my cup of tea, nor did it hold the interest of my kids. Look at the videos of the tricks and you can get a pretty good idea of the toy. Still, with the guarantee, I thought I would give it a try. I ended up emailing Loop Lasso that we didn't like the toys and they did in fact stand by their guarantee for my two lassos, and even added on the money I spent for extra loops, which I did not expect. So, great customer service.

Simple and so much fun! I don’t understand it so it must be magic. We are entertained and so are the kids. We have watched all of the great videos on the website re-creating the tricks. What a great toy. This will be my go to gift for the never-ending birthday parties.