LOOK OPTICReviews of lookoptic.com

My order got lost. However, I wrote in and Andy came back right away and had another order shipped right away! The company has good ethics and great customer service.

Replacement of glasses under warranty is much appreicated!

I adore these glasses. They are so chic and perfectly functional that I didn't want to take them off after they arrived. I originally ordered regular readers, but after receiving a personal note from the Look Optic team I thought to ask if they could switch me to progressives. The communication was on point and they made the switch without it creating a hassle for either side. I'm so glad I got the progressives because the lenses are oversized (very cute), which means I can see everything far away and get a secret assist for reading. 5/5, would recommend!

I loved my frames, but I accidentally purchased the wrong lenses. My first POC was an AI bot, which made for a prompt response. Because I made a mistake with the exchange, I had to speak to a human. The person handled my exchange quickly and fairly. I was incredibly satisfied. I'll look the Lookoptic first for new readers! The products are quality and stylish and the customer service is top-notch. What else can you ask for? :)

Impressed! While I cannot speak to the product as it is en route, the customer support I received was prompt, courteous, personal, and helpful!

Prompt reponse from Customer service to inquiry about shipping. Very happy with glasses. I had wanted a different color but there was no option for that color in the try online feature and I wanted to see what they looked like before purchasing.

Your customer support team is amazing and available for support what seems to be 24/7 to help resolve all issues. You are one of the few company that stands behind their product and truly helps your customers have a positive experience leading to return purchases and referrals to others! Thank you for your assistance!

Great glasses and awesome customer service. Highly recommend.