LOOK OPTICReviews of lookoptic.com

I'm satisfied and good experience

I have been thoroughly impressed with both the product and the customer service at Look Optic. The progressive readers are extremely comfortable and well made. Progressive readers can be difficult to transition into, but these were easy to use right out of the box. When you open the packaging (also very cleverly done), there are tips for use and how to adjust the frames for ideal fit. Equally importantly, the customer service has been outstanding! They (Andy) have been immediately available and when I had an issue with shipping, they were very attentive and made sure that the product arrived. Overall, I will order from Look Optic again and encourage you to give them a “look.”

Andy took care of exactly what I needed and was pleasant and helpful since I made the mistake. Love your progressives as readers since I’ve had cataract surgery and all I need are readers, but like the look of a full eyeglass.

I had some glasses delivered by FedEx and they disappeared. I don’t know if somebody stole them, but the customer service team take some basic steps to find them and when I couldn’t they sent me out a replacement immediately. Highly recommend this company.

The customer service was outstanding. They noticed the package was not arriving as expected and initiated contact to let me know they are aware and tracking it. When it could not be located they sent a new shipment. They were responsive and so helpful. So rare with companies these days. You could actually reach a human being who could help. Thank you Look Optic!!

I received prompt response from Look Optic after I had issues with the postal service when mailing a return. They quickly helped me resolve the issue and ordered a replacement for me right away. I have already received one pair of readers from Look Optic and really like them. I have received many compliments and the clarity of the lens is great. I highly recommend.

Progressives are cute and well-made The Black Friday shipping was slow, but customer service was so responsive and helpful in ensuring I received my glasses. And I actually like them better than both my Rx glasses (I think my eyes may have gotten worse really quickly, and that's why those were bad, but also maybe the placement of the different strengths was hard for me?) and OTC readers (Look Optic frames are SO lightweight, regular readers were awkwardly heavy, leaving a weird mark on my nose). And they are CUTE.

I love the style and quality of Look Optic and their customer service is incredible. Both my husband and I rock our Look Optic readers daily!