LOOK OPTICReviews of lookoptic.com

I needed to update my order and Andy handled it with ease. Everything was changed as needed. I look forward to getting my new glasses!!! Outstanding customer service experience. Fast, friendly, and efficient!!

Initially bought 2 pairs of progressive readers, one returned due to snug fit and another pair selected and sent super promptly! Andy was very accommodating with quick follow through in finding what I needed. My only suggestion would be to simplify the call in process to customer service. It feels awkward with a weird "you are being recorded" message and I was not entirely sure I had a real person initially. We were cut off twice during the conversation and each time Andy called me back that odd "being recorded" message prefaced her speaking. But she was terrific in her execution and follow through!! Hard to find a company these days who really takes care of their customers and Look Optic does just this. Thank You!

I had a bad delivery and Look Optic (Andy) made it right within minutes!

I have had nothing but an extremely WONDERFUL experience since I started buying LOOK Progressives. I believe I am up to 6 pairs as of today. They work perfectly for me. I didn't have any adjustment time and they are so comfortable to wear that you forget you have them on. And after every pair I have ordered the LOOK family sends an email making sure that I am happy with my purchase along with tips for wearing them. And, what also impresses me is that when you email them their response is fast and they answer all your question

Responsive, helpful, and understanding

Stellar service. Problem with shipping and they immediately took ownership. Adorable glasses too. :)

I have had nothing but EXCEPTIONAL customer service from Look Optic. I absolutely LOVE their products and the level of service they provide to their customers is EXTRAORDINARY! I have ordered from this company a few times. I receive compliments every time I wear their products. Andy, I believe the owner of the company has even responded back to my inquiries. They stand by their product even when purchased from Amazon. I have purchased both via Amazon and directly from them and have received the same level of support regardless of where I have made my purchase. I will forever continue to support this company. I highly recommend all of their products. I strongly encourage everyone to shop at Look Optic! You will not regret it!

Follow-up like you would not believe! It's obvious that the tenants of this Company are SUPERIOR Product -- SUPERIOR Customer Service! The Founders of this company set the tone and their family of employees exemplify the commitment. Bravo, bravo!!!