LOOK OPTICWe believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
LOOK OPTIC (lookoptic.com) has 579 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Liz M.
I love LOOK OPTIC. I have 7 pairs of the readers 2.0. They're comfortable, well-made and stylish. The Abbey readers are my favorites. The style works well on my smaller face. I received the best customer service from Ely. He took care of my situation with kindness and professionalism.
Ray
Look Optic's customer service is 1st class and real -- they go beyond the scope of their own published guidelines to "do what is right" by the Customer. Other Vendors / Service Providers should take note. This type of service not readily found in today's environment.
Response from LOOK OPTICOct 12, 2026
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service team. We always strive to go above and beyond for our customers, and your feedback means a lot to us. Thank you for your support!
Julie Harris E.
Look Optic goes ABOVE AND BEYOND. I will forever be a lifelong client. I already own at least 12 pairs and just purchased the latest!
Response from LOOK OPTICOct 12, 2026
Thank you so much for your incredible support! We're thrilled to hear how much you love your LOOK OPTIC glasses. It means the world to us to have loyal customers like you. We truly appreciate you being part of the LOOK OPTIC family!
Debi
Just purchased a pair of progressives (Keaton/cinnamon) and I’m so happy with them. They fit great and I wear them all day!
Response from LOOK OPTICOct 12, 2026
Thank you so much for sharing! We're thrilled to hear you're loving your Keaton Cinnamon Progressive Readers and that they're such a great fit. We hope you continue enjoying them every day!
Debbie H.
I absolutely LOVE my experience at Look Optic! The customer service has been exceptional, my progressive lenses are gorgeous, and the attention to detail was incredible. They went above and beyond to make sure I was 100% satisfied and I truly felt listened to as a customer. I highly recommend Look Optic for beautiful eyewear and outstanding service!
Response from LOOK OPTICOct 12, 2026
Thank you so much for your wonderful review! We're thrilled to hear you're loving your Progressive Readers and had such a positive experience with our team. Making sure our customers feel heard and taken care of is incredibly important to us. We truly appreciate your kind words and recommendation!
Patty R.
Ely was very helpful and answered my questions in a very timely manner. I was impressed.
KLynch
The customer service experience was above and beyond the call of duty when I needed to exchange an item. They totally stood behind their product and didn’t stop until they were sure I was delighted…and I am. Will definitely recommend to friends and family.
Kathryn K.
I had an issue today with a pair of my readers and experienced the best and fastest service from Ely on the phone. Wow. How refreshing these days! They stand behind their product and have stellar service. Thank you!
