LOOK OPTICReviews of lookoptic.com

I ordered the new progressive glasses they didn’t work out. I was charged a 15% restocking fee and $6.00 handling fee. Biggest ripoff going. Do yourself a favor and don’t order from them.

Ordered glasses on 4/2/23. Got an email with order confirmation. On 4/3 got order shipped email-and the fine print says "orders arrive within 3 to 5 business days'. 4/11- no package so I called 800#, left v/m. Got a text within an hour...about my order that 'it was shipped', and to wait another 5 business days. So I went back to that original email I got on the 3rd- and checked the tracking #- then called the carrier directly. Carrier never received a package from LookOptic-,therefore it has never shipped. Have called everyday since, leaving voicemails and emailed once. NO ONE ever gets back to me. Do not order from here

These glasses are huge. There is no adjusting in the world that will get them to be the right size. I want to return them and get my money back. It says right on their website to click refund but apparently it’s only a store credit. I don’t want to buy anything else from your company, I don’t like the glasses. I want my money back! What a rip off!

Fraudulent….This company is a scam. I ordered the pink tinted Muse readers 6 weeks ago for $68.60 and my order still states, “order placed.” When you call customer service you get a recording of a woman with a very thick accent saying they can’t get to the phone and they never call you back. When you email with your order number they email you back saying your order is on the way, but it never shows up. Scam, scam scam!

Scam. Owner charged for try on program. Would not refund $204.00 after returning glasses well within their rules.