Dude
Works as described
Works as described. Gave 4 stars because all things can be improved.
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 38 reviews with 4 stars · Clear filters
Dude
Works as described. Gave 4 stars because all things can be improved.
Jason G.
I couldn't give 5 stars because I am aware that most of the devices have more features than LoneStar is currently utilizing. Some of these features can even be passed on to the end user. That being said, the service is affordable and the support was fast and knowledgeable.
Response from LoneStar TrackingJul 28, 2021
Hi Jason, we actually have two versions available, a "lite" version and a "pro" version. The lite version is used by default for all our customers because it is a very easy to use application. If desired, we can switch you over to the Pro version which has many more features, more buttons and does have a learning curve. Please let us know if you would ever want to upgrade, there is no additional cost, and we can always switch you back if needed. As well, thank you for taking time to leave a review about our service. Take care and have a great week ahead!
Joshua B.
Great product and customer service
Wes
The app needs some work. For tracking the unit the app works well. But the app itself could use some tweaking for setting notifications and alerts. The unit and tracking is reassuring for an asset that has minimal security features.
Karla V.
Sometimes the gps marks a place that is not correct because I checked the car was at home and the application said it was somewhere else
Jonathan B.
Staff cldv been more knowledgeable but very friendly and helpful...sometimes the addresses be a tad bit off and the screws for the magnets don't screw all the up which makes the magnets a lil loose...over all I'm satisfied
Mrollo
The team worked with me to help diagnose an issue and provided constructive feedback to achieve better results. They troubleshooted all aspects to help pinpoint the underlying issue and provided a prompt resolution.
RTM
Love the devices Lonestar offers, the service and the app. My only criticism is when I get text message alerts for the movement of my asset(s) it seems to NEVER come from the same telephone number. It would be great if would be from the same number so 1) it wouldn't fill my inbox with so many seperate text messages but rather all from the same phone/contact and 2) I could add ONE number to my contacts and label it Lonestar Tracking.