Diana O.
Always helpful and knowledgeable
They always answer the phone and are great. They're able answer questions and help quickly!
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 454 reviews with 5 stars · Clear filters
Diana O.
They always answer the phone and are great. They're able answer questions and help quickly!
Gordon C.
I spoke with the same person every time. And he listened to my needs.
Lee M.
I’ve had their device on my trailer for 3 years and never had a problem.
Chris B.
Been using this for over 2 years love the product and getting more.
Basil A R.
Everything is excellent service 👌 Thank you so much for your excellent service 👏
Patrick P.
Had a minor issue at the beginning but was resolved and explained professionally and promptly with out question or cheep excuses . Works the way it’s supposed to . Kudos to all the great people at Lonestar well done 👍🏼
Ronald M.
The tracker is spot on. It literally shows the precise location on my property. Very impressed so far.
Rudy N.
Prompt responses from support and availability of phone support. Product was delivered quickly and works as advertised. Web or phone app support is available. I'll definitely expand service with this company.
Response from LoneStar TrackingApr 1, 2023
Thank you so much for taking the time to share your positive experience with our company! We're thrilled to hear that you found our support team to be responsive and helpful, and that you were pleased with the delivery and functionality of our product. At our company, we strive to provide top-notch service and support to all of our customers, and we're glad to see that our efforts have met your expectations. If you ever have any questions or concerns in the future, please don't hesitate to reach out to us via our web or phone app support channels. We appreciate your business and look forward to continuing to serve you!