Keith G.
I give 4 stars out of 3 years just had…
I give 4 stars out of 3 years just had a black out the day I let someone use my trailer and I no longer receive movement alerts but I can still track
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vehicle Repair & Fuel · Houston, Texas
Excellent
Vehicle Repair & Fuel · The Woodlands, Texas
Excellent

Vehicle Repair & Fuel · Houston, Texas
Excellent
Vehicle Repair & Fuel · Austin, Texas
Excellent
Showing 38 reviews with 4 stars · Clear filters
Keith G.
I give 4 stars out of 3 years just had a black out the day I let someone use my trailer and I no longer receive movement alerts but I can still track
Tom H.
Informative and understandable conversation with the tech help. However I left a voicemail on the tech helpline a week and a half earlier and never received a return call when I was worried about where my camper was.
PDB
Devices work and notifications work Price is fair I am updating the review as the app now works The navigation structure is a bit rough but it works and the company is responsive
Response from LoneStar TrackingJun 22, 2023
Thank you for taking the time to share your feedback. We appreciate hearing about your positive experiences with our devices, including their functionality and the reliability of notifications. We strive to offer fair pricing to ensure our customers receive value for their investment. We are sorry to hear about the trouble you ran into with the mobile app. Yes, we are based in Texas and our app should work for users in any country. Please contact our technical support team if you continue to have issues with the app. I will also forward your comments about the website navigation to our team and ask them to make some improvements. Take care, LST
Kahler F.
Fairly quick to get product and easy set up and San actuall person answered the phone when I had a question. They didn’t have an answer but the call me back when they did get the answer
Response from LoneStar TrackingJun 22, 2023
Thank you for your valuable feedback and for rating us 4 stars. We're pleased to hear that you appreciated our prompt delivery and straightforward setup. Our team is committed to providing a positive customer experience, including personal interaction and timely responses. We understand that you encountered a situation where immediate answers were not readily available. However, we're glad that we were able to follow up and provide the information you needed. We're continuously working to improve our knowledge base so that we can provide instant responses in the future. Your support and patience are much appreciated. Feel free to contact us if you need further assistance or have any more questions. Best, LoneStar Tracking
Sherwood B.
Hey I like your product. All is well except most of the time it doesn’t show the exact location. Close enough I guess but sometimes it could be as much as 100 yards from the actual location. Otherwise I would have given 5 stars
Response from LoneStar TrackingJun 22, 2023
Thank you for taking the time to share your thoughts about our product. We greatly appreciate your 4-star rating and we're glad to hear you generally enjoy using it. We're sorry to hear about the issue you've experienced with the location accuracy. We strive for precision, so your feedback is highly valuable to us. Our development team is continually working on improving our product's features, and your feedback will be taken into account. For now, please ensure your device has a good GPS signal. If the unit can not get a good signal, then the accuracy will be off. If the problem persists, our customer service team would be more than happy to assist you with some troubleshooting tips. We look forward to earning that 5th star from you in the future. Best regards, LST
customer
App works great
Response from LoneStar TrackingJun 22, 2023
Thank you for taking the time to rate our app and for the positive feedback. We're thrilled to know that the app is working great for you. Your satisfaction is our top priority. If there's anything we could do to take your experience from good to great and earn that fifth star, please feel free to share your suggestions. Thanks again for your support! Best regards, LST
Theodore C.
The device is good quality, but it has trouble with Geofence accuracy in our four acre pasture. It will often say the dog is in the neighbor's yard when she is not, or sometimes that she is in the neighbor's pasture two doors down. So far, we don't think she's has left our pasture. We are still happy that we can monitor her and the the collar cost and battery life are excellent.
Response from LoneStar TrackingJun 22, 2023
Thank you for taking the time to share your feedback on our device. We are pleased to hear that you find the quality to be good and are satisfied with the cost and battery life of the collar. We understand your concerns regarding the accuracy of the Geofence feature. The issue you're experiencing could be due to a variety of factors including the terrain of your land, the strength of the GPS signal in your area, or even potential interferences in signal transmission. Regardless, we aim to ensure that our device meets your expectations, and we take your concerns seriously. Our technical support team is available to help troubleshoot the issue with the Geofence feature, and we are constantly working on updates to improve the accuracy of our system. We'd be grateful if you could reach out to our customer support for further assistance at your earliest convenience. Your patience and understanding are greatly appreciated. We are committed to providing the best possible experience for you and your pet. Kind regards, LST
N/A
As far as ordering and a technical problem that's was resolved a few days later, everything is great! Can't give 5 stars yet, haven't been using it very much😊
Response from LoneStar TrackingJun 22, 2023
Thank you for taking the time to share your feedback and for your four-star review! We're glad to hear that your ordering experience went smoothly, and we appreciate your understanding regarding the technical issue that occurred. Our team worked diligently to resolve it, and we're glad it was resolved within a few days. We understand that you haven't had the opportunity to use our product extensively yet, and we hope that as you continue to use it, your experience will meet and exceed your expectations. If you encounter any further issues or have any suggestions, please don't hesitate to reach out to us. We value your support and look forward to serving you even better in the future!