Doug E.
I thought it kept a mileage log
I thought it kept a mileage log. Maybe it does but I haven’t figured it out. Otherwise it works as it should.
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 15 reviews with 3 stars · Clear filters
Doug E.
I thought it kept a mileage log. Maybe it does but I haven’t figured it out. Otherwise it works as it should.
David W.
Just had the GPS unit for 1 1/2 weeks. Too early to give a complete review. So far I don’t know why the satellite view shows a extremely old view. The satellite view needs to be updated. I believe my HuntStand app updates view often.
Response from LoneStar TrackingJan 6, 2022
Hello David, Thanks for the commends about the Satellite View. We have passed this over to our developers and asked them to look into this. Have a great day!
Steve D.
We are using the tracker on our Livestock Guardian dog. There’s too much variability in the position of the GPS coordinate to allow us to feel completely assured that we can trust what it is telling us. It shows he’s been places he could never get to. But admittedly we may be expecting too much from the current state of the technology.
Robert H.
There are to many times in a day it loses signal even when vehicle hasn't moved sending us notifications all times of the night for no reason.
Response from LoneStar TrackingJul 28, 2021
Hello Robert, Sorry to hear you are having issues with your tracker. I have reviewed your account, and it appears that you have a battery powered tracker. These trackers goto sleep when your asset is not moving to conserve battery. When it is sleeping, it is disconnected from the cellular network, which is why you are receiving this signal loss alert. This specific alert is designed for wired trackers that are connected to a constant power source, and not the specific tracker that you own. If you have any questions, please reach out to our support team and we would be more than happy to assist. Have a great week ahead!
OWNER
GPS divice was not accurate, and the divice was not update constantly on location as promise from the provider. 75% of the time divice was NOT updated in the LneStar app. For that reason i stopped using it.
Response from LoneStar TrackingJul 28, 2021
Sorry to hear that you had trouble with our tracking device and service. I just took a look at your account, and can see that the device only had a 12% signal. This is too weak for GPS to operate, and the device would need to be relocated to improve accuracy. If you ever decide to resume service, please contact our support team to verify that the location you have installed the tracker is in a spot that can receive Cellular and GPS signals. Have a great week ahead and thank you for the review.
Fonda F.
You cannot hear from the camera
Response from LoneStar TrackingJul 28, 2021
Hello Fonda, Thank you for the review. Our AI-12 camera does not yet support audio. However, there is a mic installed in the camera so once the software supports audio streaming, we will immediately enable this feature for you.
Kelly M.
Pricy is my main complaint.
Response from LoneStar TrackingJul 28, 2021
Hi Kelly, thank you for the review. We do our best to keep prices low and have not had a service price increase in the history of our company. We will definitely voice your opinion to our team. Take care and thank you for taking the time to review our service.