Eileen
Helpful customer service
Helpful customer service. Prompt response. Still waiting for my order to arrive and will leave a review when it arrives.

Londonnk is listed under Accessories.
Londonnk (londonnk.com) has 175 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Eileen
Helpful customer service. Prompt response. Still waiting for my order to arrive and will leave a review when it arrives.
Lesley D.
NOT as described, items came loose in a small box, bits missing, hair in clumps, cheap materials and you would not be able to make a fairy as advertised , instructions are bad and I was hoping to do these with my older granddaughters, I would love someone from customer service to produce a fairy as advertised or send me all 8 completed fairies, as when I contacted them , they stated that nothing was wrong with the items and wouldn’t give me a refund, DO NOT BUY
Response from LondonnkAug 29, 2026
Dear Customer, Thanks for letting us know about your experience. We’re sorry the product didn’t match what was shown. Our support team is ready to help, so please email them at [email protected] with your order details. We’ll get this sorted out for you.
Kathleen
Just received my order of 300 foil wraps to cover food,as soon as you open them they rip, a complete load of rubbish and a waste of money
Response from LondonnkAug 29, 2026
Dear valued customer, thank you very much for providing us with your valuable feedback. We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience. Please send the specific issues and relevant order information to our customer service email address: [email protected]. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution. We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.
Roger G.
1/ Product difficult to operate 2/ Poor support 3/ Poor operational guide Don't bother! Waste of time!
Response from LondonnkAug 27, 2026
Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at [email protected], and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.
MsEileenGarvey
Customer service replied straight away when I had a query. My order was dealt with very quickly. I am recommending this customer service. And will be using this site again.
Elaine
Mop – Biomimetic Self-Clamping Clamp, 100 cm Telescopic Handle, 360° Rotation. It is so small that you need to be a child to use it, it does not clip onto any material, it is clunky short and not worth the money.
Response from LondonnkAug 24, 2026
Dear Customer, thank you very much for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: [email protected]. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
LR
*** EDIT. They did eventually efficiently and in a friendly manner refund my payment!*** The product they sent me was significantly different to the one ordered. I contacted them via email and also WhatsApp. I requested they tell me what to do to either get the correct item or my money back. Sadly all they did is parrot the exact same unhelpful message over and over and it wasn't helpful! They're not easy to deal with -since their communication isn't great - but bear with them ...
Response from LondonnkAug 24, 2026
Dear Customer, we are deeply sorry for your feedback. We sincerely apologize for the product not matching the description and for any disappointment this may have caused you. To resolve this issue as quickly as possible, please send your order details and product photos to [email protected]. We have assigned a specialist to handle this matter urgently and will contact you within 24 hours to properly resolve the return and exchange issue. Your satisfaction is of utmost importance to us. We value your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us this opportunity to make amends.
Mr Michael N.
Bought a fast charger which is absolutely rubbish. Doesn’t charge at all and impossible to get in contact with the company for a return and money back
Response from LondonnkAug 24, 2026
Dear Customer,Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly. We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at [email protected], and we will work with you to find an immediate resolution. We appreciate the opportunity to make this right.