Kaci L.
Simple & Amazing!
So simple and easy to book! Their chat service is amazing and everyone is always so helpful!

Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.
Lola.com (lola.com) has 214 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Activities & Tours · Worcester, Massachusetts
Excellent

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Excellent

Activities & Tours · Boston, Massachusetts
Excellent
Activities & Tours · Boston, Massachusetts
Excellent
214 approved reviews, newest moderated first
Kaci L.
So simple and easy to book! Their chat service is amazing and everyone is always so helpful!
James L.
The experience I've had, working with Lola, has been exceptional. There have been two times where I've had questions about a tricky booking, and the online chat/support has been awesome. Thanks so much for the great work! Keep it up.
Response from Lola.comJan 10, 2020
Hi James, we're so happy to hear the team was able to help with tricky bookings! Always happy to help! -The Lola.com team
Augustine
I have enjoyed using lola.
May M.
Excellent customer service! Always available by phone and respond to chats within minutes. They saved my butt when I didn't have my log in details and needed to secure a flight for my boss.
Response from Lola.comJan 10, 2020
Hi May, Always happy to help with anything! Thanks for the review :) -The Lola.com team
DDA
Three of your customer service agents helped me today and each of them were wonderful. I have enjoyed my whole experience with Lola so much. Thank you to Egan, Michael and Jessie
Response from Lola.comJan 10, 2020
Hi DDA, We will be sure to pass this along to Egan, Michael and Jessie! We're lucky to have them! -The Lola.com team
Brock M.
You guys really saved me. Thanks again!
Nat H.
Easy to use, keeps travel organized. Would recommend.
Sharon R.
Great service- thank you