Lofty is a fractional real estate marketplace. Invest in rental properties without getting locked in (or out). Buy just a fraction of a property and collect your first rent payment later today.
Lofty (lofty.ai) has 73 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
lofty.ai
Website
lofty.ai
Category
Investments & Wealth
Location
Miami
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
For about 12 days I win around $15, but it’s not just that, for me is a new experience and I love it how Lofty AI works
Response from LoftyJun 30, 2026
Love this. It's not always just about the numbers, the experience and learning something new is a big part of it. Glad you're enjoying how it all works, and thanks for sharing your journey.
OM
OmNamo
My Candid Lofty.AI Experience
Update - I sold all my investments successfully and it took a week to get the funds but I did. I also received rents and those were very easy to withdraw.
If you're considering investing on Lofty.AI, here is what I wish someone had told me bluntly before I did.
Property prices are volatile and opaque. At one point, every property I examined showed a value of USD 1.00 with zero explanation from the platform. Always review the full long-term price history of any property before committing a single dollar.
New properties carry serious hidden risk. There are many accounts of property owners submitting paperwork claiming everything is in order — only for investors to later discover unpaid utilities, bankruptcies, or active legal disputes. Do your homework. The Lofty.AI Discord servers, organized by individual property, are your best due diligence tool. The other token holders will generally tell you the real story, though fair warning — those channels can get lively.
Ignore the projected yields entirely. I made the mistake of trusting them. All three properties I invested in not only failed to hit their projections — they collapsed in value due to property-specific drama. Treat projected yields as marketing, not forecasting.
Fees will erode you. Budget for at least a 3% fee on every sale, a 1–2% withdrawal fee to PayPal, and additional slippage when selling on the open market. Before you invest a cent, get a complete, itemized list of every fee, expense, and deduction from Lofty directly. Don't assume.
Withdrawal - It took me 10 calendar days and a 4 emails to get my funds via PayPal. Maybe the emails weren't necessary but when I didn't hear anything I felt I had to understand.
Tax season is a headache. The year-end tax documents are voluminous and complex. Factor in the time and potential cost of a tax professional if you go this route.
Bottom line: I have no doubt some people profit on Lofty — particularly the property owners but I was not one of them and maybe that's just my ignorance, if so fair enough I paid the price for that. I don't wish Lofty ill will in any way but it is a complicated place to invest and I think takes a particular type of dedicated, curious, and very active investor.
I hope this helps and I hope Lofty can find a way to make it work for everyone.
Response from LoftyApr 13, 2026
Hi there, thank you for your feedback. As discussed with our team, you had mentioned that you did not fully understand how the platform worked at the time you invested, and that your purchases were made in short-term rental properties during their peak season.
Short-term rentals can be highly seasonal. For example, a property in Vermont may generate the majority of its cash flow during the winter months. Because of this, share prices often reflect that seasonality. Purchasing during peak winter performance, when rental yield is elevated, can result in a higher share price, while selling during the summer months may lead to a lower price due to reduced cash flow. That seasonal fluctuation is expected behavior for this type of asset. For investors looking for less price volatility, long-term rentals are often a better fit.
We also offer multiple withdrawal options, and there is no requirement to use any specific one. As you know, proceeds from selling shares can also be sent directly to an exchange for cash out if that is your preference.
Regarding taxes, we provide 1099 forms that accurately report both income distributions and any capital gains from share sales. Many investors prefer this structure over K-1s because it consolidates reporting into a single 1099 across all properties, rather than receiving a separate K-1 for each individual property.
GG
ggdu3100montreuil
This plateform is doing better and…
This plateform is doing better and better.
New trackers, new data, the possibility to get back the stolen that were previously stolen.
But: Beware of the drop down prices of the property once sold or once there are no more rent.
On the other side a big part of the chose property are solid, detailed and really on the real estate market.
So if think the platform is doing their best to improve.
Customer service is still very slow but improving too.
Response from LoftyJun 30, 2026
Really appreciate the thoughtful, honest review. Glad you're seeing the improvements and finding the properties solid and detailed, transparency is a big focus for us. Fair points on price movement and support response times too - we're actively working to keep getting better on both. Thanks for sticking with us as we improve.
AS
axel S.
Mitigé
Je modifie une nouvelle fois mon avis sur Lofty du fait de l'avancée de la situation, grâce à Trust Pilot d'ailleurs.
J'ai pu récupérer mes fonds qui étaient tout de même de plusieurs milliers de dollars après avoir contacté le support de Lofty qui a répondu dès après la mise à jour de cet avis.
Je persiste en écrivant que les propriétés de Lofty sont intéressantes mais les frais amputent énormément les rendements.
Ce fut une expérience mais, si je dois la reproduire avec eux, ce sera sur de petits montant, histoire de limiter les risques.
JH
JOYCE H.
I lost $199,500!!!
I lost $199,500!!!! After I received my deposit, they simply disabled my account and I can't log in. No one is responding to emails or chat. They're scammers!!!
Receipt from Lofty AI
Receipt #1587-8896
Amount paid
$199,500.00
Date paid
Nov 19, 2025, 11:59:54 PM
Summary
Lofty Wallet Deposit × 1 $199,500.00
Amount paid $199,500.00
UDP: No one contacted me or responded to my email. They said in the chat that they needed a video call and then they were silent all day.
Day 2 results:
There's still no response to email, no response in chat, the account is blocked, and there's no access to the money ($199,500). This company thinks the blocked account is your problem alone. I'm still waiting for a Zoom call.
Day 3 results: Completely ignored in chat, by email, found their discord, after a conversation was started with the goal of getting answers to their silence, I was removed from the server, but the administration did not answer my questions
UPD: In their discord from admin:
"Or maybe this Joyce person that is posting here isn't actually Joyce, who is a 74 year old lady in real life and extremely unlikely to know how to use Discord, Lofty, or any blokchain related product.
Maybe the person posting here is actually a 30 something year old German dude who has stolen the identity and bank login of poor old Joyce and trying to steal probably her life savings.
And maybe it's a great thing that person isn't succeeding in doing so?
And finally, maybe people should stop talking about things they don't understand or have first hand details of and believe in the post of every single anonymous user 🤷♂️"
They blocked the funds and are now making up stories just to avoid returning the money! Well, I'll have to contact other authorities, those brazen scammers!
UPD I completed additional verification via Zoom video call. The manager said the account would be unblocked within two hours. However, the next day arrived, and nothing had changed. The company continued to withhold funds without cause and still didn't respond to email or chat inquiries. They've been holding my money for 10 days!
UPD It's been 3 days since I passed video verification, but the account hasn't been unblocked. They continue to illegally withhold my money.
UPD A week has passed since I passed video verification, the account has not been unblocked, the money has not been returned, and there is no response to messages
Response from LoftyNov 26, 2025
Hello — due to the size of your deposit, it triggered an additional KYC review, which automatically locked your account temporarily. Our team will be reaching out to you right away.
TI
Tim
Fun Fractional Real Estate Platform on the verge of a Golden Age
Edit 04/21/26
Lofty has made tremendous strides in cleaning up their interface, dealing with scammers, improving transparency, all of the things they needed to do in order to make the platform great. Would be a 5 star, but they recently made the decision to post a bunch of fake reviews on here so I'm taking 1 star off for the attempted deception.
Taxes were an abomination again this year as well. Please fix before next April 🙏
Edit 11/03/25
Lofty has been doing a much better job the last 5 months.
My governance proposals are no longer being ignored.
Jerry has been working on the operating reserve inconsistencies
Fees just got reduced
I have been shown a workaround to their impossibility of withdrawals in the use of coinbase (had to create a coinbase account)
Only major complaints remaining are:
1) zero transparency on lofty held operating reserve funds, which Jerry has promised to resolve by end of the year
2) still highly doubting tax forms will be anything less than an abomination that makes my accountant attempt to Luigi me
Original review:
"Website doesn't display correct/accurate information.
Doing due diligence requires spending every waking moment in the discord, and even then it's really still impossible to know the financials on any property
Tax forms are beyond awful (luckily you will be losing money so it's not really an issue 😉)
Management doesn't even attempt to stop scammers from listing properties, stealing deeds, paying their friends to do fake appraisals."
MG
Marilyn G.
They keep your money after logging you out of your account
I had my account with lofty with money in it. At some point I got busy with life and stopped checking it. Now I try to log in, it says my password is not correct. So I clicked forgot to reset it, it says it’s reset, and still doesn’t let me log in. Now it’s asking for a code from an authenticator app, which I never set up. Or a backup code that I was never given. Have tried to contact support and no one responds. So now I can’t even take my money out. Beware, don’t “invest” your money on this app unless you feel generous and want to give it to them.
Response from LoftyApr 16, 2025
Hi Marilyn, it sounds like this is likely an issue with Two Factor Authentication (2FA), which is required for all users to increase security. We tried finding your conversation with our support team, but were unable to. Please email me at [email protected] and I'll personally make sure you're able to access your account right away.
PK
Patrick K.
Lofty is just a marketplace with no…
Lofty is just a marketplace with no real protections for buyers. A property may have an inspection report that passes with flying colors when it gets listed on the marketplace but once someone else takes over and another inspection report is done, the property has multiple issues that need to be fixed. Property data isn't always up to date on the website so it can be hard to make informed investing decisions.
Response from LoftyFeb 14, 2025
Hi there, It looks like there may be some confusion about how our platform works, and I’d be happy to clarify. Lofty is a peer-to-peer marketplace where property owners sell fractional ownership in their properties to investors. When a property is listed, we provide all due diligence materials, including a professional inspection report, appraisal, title report, lease agreements, LLC documents, and much more.
Lofty does not own or endorse the properties on our marketplace—investors conduct their own due diligence and make investment decisions based on their risk tolerance. Additionally, property owners can propose a vote to change property managers at any time, and this has occurred multiple times in the past.
If you have any questions, feel free to reach out to me directly at [email protected]. I’d be happy to assist!