Lodis.comReviews of lodis.com

I bought a wallet on line . The order took a lot longer to arrive . I finally received it on 09/20/2025 and when it did . I realized this wallet was not going to work for me. I tried locating this company with a phone number and was surprised to see there was not one . That was a red flag. I have documentation on my communication with the individual but once I gave all the information for a new wallet that I was told I would receive and I could return the one I bought. As of today, 10/22/2025 I have never heard back from them . I buy a lot on line due to where we iive. I have never had such a horrible and very unsatisfactory experience with a company I always thought was an honorable one. I have noticed that there are other who have experienced an unfavorable situation as well. I don't know who reads this but you really should know that LODIS.com is a company you should stay away from.

The wallet smelled really bad, Actually I think it may be toxic. Quality is extremely poor. I didn't brother returning it because I'll never get a refund. I'll save the additional shipping expense. Honestly, I'll throw this wallet in the trash. Not able to resell this even on ebay and I would not want to discredit my stellar reputation

One of my items arrived damaged. They crammed a tote with a structured bottom into a flimsy plastic pouch that was smaller than its contents dimensions. It arrived crushed and broken down. I have sent messages and emails. I have yet to receive the curtesy of a response. I am taking additional action. Buyers beware. Customer service is nonexistent!

I ordered the Montauk Crossbody bag from Lodis.com and discovered when I opened it wide enough to access things the zipper was very difficult to close. The design had a zipper much longer than the opening and the end bent and was tucked into an opening there. This bend was the problem. I sent a video promptly and had a lot of difficulty getting them to respond. Eventually they said to keep the zipper outside the bag. I responded that it looked stupid and said that the photo of the bag on their website did not show this. They never responded!

I ordered a wallet online from Lodis directly. It arrived with a broken zipper. I followed all the return instructions and have yet to receive a refund. It's been 8 weeks and I've gotten zero response from the many emails I've sent. Extremely disappointing and frankly a fraudulent business practice.

When I took my two Lodis women's leather wallets out of the closet, they had several areas of disintegration!!

The leather wallet I ordered is very nice. Unfortunately, it arrived much later than expected and I could not give it as a gift. Note that although Lodis claims it is a USA company, the purchase came from India. Thus the longer shipping time. Returns come with a $25 restocking fee. Avoid any online purchases from them.

I received a lovely handbag that I ordered in a timely fashion. Within just a few days, the strap pulled away from the bag. There was faulty stitching. I notified the company promptly and asked for a replacement bag or a refund. I did not hear back, I again emailed customer service. Finally, after several days a reply came asking for photos which I sent promptly. I waited a full week and again contacted customer service. No reply. Again, I waited and I also complained about the response time. Finally after two weeks I was assured a replacement would be on the way. I was asked to return the handbag. I returned the handbag and had to pay the return shipping for the damaged bag. No HANDBAG was sent in a timely fashion. I alerted the company I would be leaving the address where I had been staying, and stated that if they couldn’t deliver by the end of the week to give me a refund and keep the bag. NO HANDBAG and NO REFUND! Do not order from this company and expect any customer service if you have an issue.