Lodis.comReviews of lodis.com

Quite a few years ago my daughter gifted me with a Lodis Checkbook Clutch which was in a blueish color on the outside with pink interior. This style was the perfect size and the correct number of compartments for what I needed to fit. Not only has it been the perfect wallet for my needs but the color was outstanding. To this day I am still getting compliments on the color and how different it is, and how it's so much easier to find/keep track of with the color combination. I would gladly order another product by Lodis - and will as soon as this wallet is not longer presentable in public :) BTW, It's weird because this site wants a date but it won't allow me to go back approximately 12 years ago when I was gifted this wallet so I just selected a random date. Sorry for any confusion.

I ordered the Bonnie and the pandora as a gift for my brides maids and they absolutely loved it!! Great quality and customer service

The kiara city crossbody is so versatile and easy to use it also looks very chic at the same time.. amazing buy

I am still enjoying my trusted Lodis satchel which I have had for over 5 years. The leather has aged beautifully and has only gotten softer with time. Highly recommend this brand.

Edit: After reading the seller's response on 3/23/2026 I emailed them and also called that same day. Nobody has replied as of 4/15/2025. I know the email address is valid as it is a chain that they had replied to my initial request for a refund (my only email reply received, in which they said their wallets don't have chemical odors). I know the phone number is also valid since someone picked up when I wanted to ask about a refundin January. So, they have the wallets and my money at this point. I'll update my review IF they ever refund my money, but until then any responses from the company should be considered false. Original review: The products I purchased smell of chemicals, with one in particular smelling horrible and I don't feel comfortable even handling the items. I contacted them the same day to initiate a return, and have not received confirmation to send them back. I was trying to return without the restock fees since these are completely unusable, but I've heard nothing. I am sending them to their New York office tomorrow, and hope for the best. I wouldn't trust or deal with this company ever again.

I wish I could give 0 stars. The customer service is the worst, my package wasn't delivered at all and I did not get my money back. Stay away!

I sure wish I had read the reviews on Trust Pilot regarding Lodis, a retail company with a slick website promoting high quality luxury goods. My experience was very poor and similar. My clasp wallet selling for $138 was delivered late. It had a musty mildew smell. The wallet was very stiff and tight such that a credit card can not slide in smoothly into the slot. I had emailed the company several times with zero response. I sent a Facebook message. I googled a number for the company. It was disconnected. A red flag should be that the Lodis website does not have a customer service number. And it does not have product reviews either. Steer clear. This is a sham company located in India. I got my money back by disputing the charge with my Visa card.

I had a Lodis wallet I loved for many years. It finally wore out so I ordered a new one, and the quality of this brand has really declined. The zipper is not smooth, and you have to really shove cards and cash to get them fit into the slots. Lastly, the website indicates you are ordering from the United States, but then they add a hidden fee for foreign transaction with India, which I only discovered upon receiving my credit card statement.