World Wide Shipping Available For Only $4.99. Billing & Shipping is Discreet. Easy To Use. Comfortable To Wear. Simple To Clean. Wide Range Of Cock Cages.
LOCKTHECOCK (lockthecock.com) has 252 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Carien H.
Terrible customer service. Got a faulty product? They will give you the run around and eventually ignore you once you’ve provided evidence. My sub’s member now has 2 deep burns. Doctor says it’ll take a couple of months to heal and will definitely leave scars. So in stead of contributing to our fun, it has taken it away. NOT PLEASED.
Joanna H.
Bought a cage and it broke with very minimal use, complained and they didn't want to know and refused a replacement or refund. Clicked the order confirmation email and reordered the same item, but a different one arrived which was completely unusable! I complained and their response was that the product description was the same, although they'd completely changed the product (and link was the same). Again refused a return or refund. Shocking customer service and a waste of nearly £100. DON'T EVER USE THIS COMPANY
dog T.
Asked for refund as I was sent faulty outdated product. No reply. I have been scammed, don't make the same mistake as me and purchase from a more reputable company.
James S.
The photos provided to describe what you are getting are deceiving, pay close attention to product description. The customer service people will not work with you. I now have a heavy paperweight instead of a great product that I expected.
Response from LOCKTHECOCKSep 11, 2025
Hi James, I'm truly sorry the item didn’t match expectations and that our support wasn’t helpful. We understand how frustrating unclear photos and poor service can be. I'd like to inform you that LTC is now under new ownership, and we’re more committed to clearer product pages and better support moving forward. Please email [email protected] with your order details so we can review this and make it right.
Mark
Purchased an item and it says it was delivered to my apartment mailbox, but never received. Their support just sends you to USPS to get lost in a void. Will not replace the item with out USPS notice. I won't use this website again.
Alfred O.
Horrific thieving worthless people. Only after my purchase i observed a same text number for another scam product from a separate seemingly professional website that was never recieved miserable low life explictive deleted individual.
ren B.
Bought a steel cock cage from these guys and it was lethal, with very sharp edges on the rings. Unusable
Greg F.
I paid for a cellmate 2 and the cellmate 1 Contact them twice They said they would refund me 20% of what I paid for it And keep the item I told them no I want the one I paid for or my money back I've heard nothing from them since I will never order from them again
Response from LOCKTHECOCKSep 11, 2025
Hi Greg, I'm truly sorry for the wrong item and the lack of follow-up. We’re under new ownership and committed to doing better. I know this was from three years ago but please email us at [email protected] with your order number and contact details. We want to make this right for you. Thank you for bringing this to our attention.
