Versatility for All Online Interactions Whether conducting an interview or any other professional meeting, LockedIn AI's tools enhance communication, ensuring clarity and confidence.
Lockedin AI (lockedinai.com) has 117 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
lockedinai.com
Website
lockedinai.com
Category
Education Services
Location
Manhattan, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The best thing to use when having a interview online
Not having to stress or struggle to know what to say
Response from Lockedin AIApr 24, 2026
Hello Shayla,
Thank you for your feedback on LockedIn AI.
We’re glad to hear it helped make your online interviews less stressful and easier to navigate. That’s exactly the kind of support we aim to provide.
Wishing you continued success in your interviews.
The LockedIn AI Team
MM
Mariam M.
Finally, an AI Tool That Actually Delivers
I don’t usually write reviews, but Lockedin AI genuinely impressed me. It’s one of those tools that just works when you need it most, fast, accurate, and surprisingly intuitive. What stood out for me is how reliable it is under pressure; no glitches, no confusion, just straight-up results.
It doesn’t feel like one of those overhyped apps that promise everything and deliver little. Lockedin AI actually delivers. It’s smart, efficient, and makes complex tasks feel a lot easier than they should be.
If you’re looking for something dependable that you can trust without second-guessing, I’d recommend it 100%. It’s easily become one of the most useful tools I’ve used.
Response from Lockedin AIApr 24, 2026
Hello Mariam,
Thank you for taking the time to share such thoughtful feedback about LockedIn AI.
We’re especially glad to hear that you found the platform reliable under pressure and easy to use when it mattered most. Delivering a smooth, dependable experience is exactly what we aim for.
Your support and recommendation mean a lot to us. Wishing you continued success ahead.
The LockedIn AI Team
CU
customer
Great Company
Very honest and amazing company and does great work.
Response from Lockedin AIApr 24, 2026
Hello,
Thank you for your thoughtful feedback about LockedIn AI. We’re glad to hear that you found the platform helpful. Wishing you continued success in your interviews and career ahead.
The LockedIn AI Team
KL
Kasey L.
Good
Great for interview preparation. The AI provides smart insights that help you refine your answers and present your experience clearly.
Response from Lockedin AIApr 24, 2026
Hello Kasey,
Thank you for your thoughtful feedback about LockedIn AI. LockedIn AI is designed to provide comprehensive responses to help users fully understand concepts.
Wishing you continued success in your interviews and career ahead.
The LockedIn AI Team
AB
Adem B.
Warning to EU Consumers: Refusal to honor the statutory right of withdrawal
I am sharing this experience to warn other European customers about their billing practices.
I recently purchased a subscription to LockedIn AI ($69.99). Shortly after, I formally exercised my 14-day right of withdrawal under EU Directive 2011/83/EU.
Customer support explicitly refused the refund. They claimed that because I had accessed the platform, their internal "Refund Policy" made the purchase non-refundable. However, under EU consumer law, an internal policy cannot override statutory rights. To legally waive the 14-day withdrawal period for digital content, a merchant must obtain an explicit, separate consent at checkout (e.g., an unticked checkbox). LockedIn AI does not implement this mechanism.
Despite clearly pointing out this legal requirement, they stood by their refusal. They only agreed to process the refund after I escalated the issue to my bank and an official dispute (chargeback) alert was issued to their payment processor.
The tool itself may be useful to some, but the company actively attempts to bypass European consumer protection laws and relies on customers giving up.
Proceed with caution
Response from Lockedin AIApr 13, 2026
Hello Adem,
Thank you for sharing your perspective.
At LockedIn AI, we follow a structured approach to billing and refunds in line with our terms and the conditions agreed to at the time of purchase. Access to and use of the platform is a key factor in how refund requests are evaluated.
We also implement measures during the checkout process to ensure users are informed about the nature of the service and applicable policies. Interpretations of regulatory requirements can vary, and such matters are typically reviewed through the appropriate formal channels when raised.
If there are any additional questions or clarifications needed, our support team remains available to assist.
The LockedIn AI Team
BA
Babul
LockedIn Software Review (2026)
**LockedIn Software Review (2026): A Step Forward or a Step Back?**
I’m not entirely sure what’s happening with LockedIn lately. In 2025, it stood out as one of the most advanced and reliable tools for meetings—especially strategic discussions. It was intuitive, powerful, and genuinely helped users stay productive. However, the current direction feels concerning.
One of the biggest issues is the way updates are being handled. Changes are being pushed frequently, often without proper announcements or documentation. Each update seems to introduce new bugs, and instead of improving the experience, it’s creating friction for users. Even minor issues add up when they appear consistently across updates.
A major concern is the recent decision to combine multiple models into one system. This removes a level of control that many users relied on. Previously, being able to choose specific models allowed users to optimize performance based on their needs. Now, with everything bundled together, there’s a lack of transparency—we don’t even know which model is being used at a given time. This change feels unrequested and counterproductive.
Another frustrating aspect is the sudden UI changes. Users who aren’t actively following updates or community channels can log in and find a completely different interface overnight. That kind of abrupt transition, without warning or guidance, disrupts workflow and creates confusion.
The removal of key features like Bruce Copilot is also disappointing. It was an essential tool for many users, and removing it without prior notice or explanation has caused unnecessary inconvenience.
It’s also worth noting that these updates feel unilateral. There doesn’t seem to be enough user consultation or feedback integration before rolling out major changes. While the support team is responsive and helpful—which is definitely a strong point—the product decisions themselves don’t seem aligned with what users are asking for.
That said, not everything is negative. Some of the newer features, such as improved keyboard navigation and scrolling, are genuinely useful and show that the team is still capable of meaningful innovation. These improvements enhance usability and deserve recognition.
Overall, LockedIn still has great potential, but its current trajectory raises concerns. Better communication, more stable updates, and a stronger focus on user feedback would go a long way in restoring trust. If these issues are addressed, I’d be more than willing to revisit and revise my rating.
Response from Lockedin AIApr 7, 2026
Hello,
Thank you for taking the time to share such a detailed and thoughtful review of LockedIn AI.
We appreciate your perspective, especially as someone who has experienced the platform over time. LockedIn AI is continuously evolving, and updates are part of ongoing efforts to improve performance, streamline workflows, and make the platform more adaptable across a wider range of use cases.
Regarding model configuration and system behavior, recent changes are designed to simplify the experience while maintaining strong performance across different scenarios. We understand that preferences vary, particularly for users who are accustomed to more granular control, and feedback like yours is valuable in shaping how we continue to refine that balance.
On the UI and feature side, enhancements are introduced to improve usability and efficiency. While changes may feel significant at times, they are part of a broader effort to create a more cohesive and scalable product experience. We also appreciate you highlighting the improvements in navigation and usability, it means a lot to the team.
We’re glad to hear that our support team has been helpful, and we remain committed to delivering a platform that continues to evolve in a meaningful way.
Thank you again for your insights and for recognizing the platform’s potential.
The LockedIn AI Team
KH
Kasey H.
LockedIn AI is a smart assistant that…
LockedIn AI is a smart assistant that helps professionals perform better during interviews.
Response from Lockedin AIApr 7, 2026
Hello Kasey,
Thank you for your thoughtful feedback about LockedIn AI. We’re glad to hear that you found the platform helpful.
Wishing you continued success in your interviews and career ahead.
The LockedIn AI Team
AR
Abessolo R.
Best app to get prepared for an…
Best app to get prepared for an interview, Customer service is 10/10. I would recommend it!
Response from Lockedin AIMar 25, 2026
Hello Abessolo,
Thank you so much for your kind words. It’s great to know we could support you in that process. Wishing you continued success in your career journey.
The LockedIn AI Team