Lobsters OnlineThe Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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711 approved reviews, newest moderated first
Terry P.
Fast service
Response from Lobsters OnlineMay 17, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
J D Devlin B.
LOBSTER WAS ALIVE AND KICKING. VERY GOOD. WE HAD A 6 PLUS POUNDER. 3 PEOPLE FOR DINNER AND LEFTOVERS NEXT DAY FOR LOBSTER SALAD ROLL. ARRIVED AT 5P WHICH IS A TAD LATE FOR US, BUT WE EAT EARLY. HAVE MY APPROVAL.
Response from Lobsters OnlineMay 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Mark F R.
I used Lobster Trap last year for Mother's Day and was very satisfied with your product. However this year was not so good; one of the three lobsters was undersized, and another one was not alive when it arrived. I also ordered the clam chowder which according to my mother also was not as good as the previous year.
Response from Lobsters OnlineMay 12, 2022
Thank you for your feedback. We are sorry you did not have a positive experience on your order with us. You spoke with our staff last week and we were able to address your concerns. At Lobsters-Online, we strive for total customer satisfaction. We hope you will give us a chance to earn your business back.
Justin K.
This was truly a great experience. UPS raised my anxiety as they had zero clue that lobsters don't come from Portland Oregon! They totally pushed my recieve date and I called lobsters online and they were 100% awesome. Would refund or replace if not right, but they said ups tracking can really be off. The lobster(6lb beast) showed up on time, alive and ready to be tasty!! I have many events coming up and will choose lobsters online for my needs! Great price, great customer service, tasty tasty lobsters!!
Response from Lobsters OnlineMay 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
TK
Easy to access order form and delivery was spot on.
Response from Lobsters OnlineMay 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Shack D.
I purchase 5lb or larger every year for Mother's Day! We have made a purchased for about 5 years consecutively. I have never been disappointed!
Response from Lobsters OnlineMay 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Rose
I received 2 beautiful 6 pounders that arrived right on time. They were extremely fresh and delicious! Will definitely order again!
Response from Lobsters OnlineMay 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
customer
Awesome experience!! A buddy of mine in grand isle lousiana was having a birthday party and wanted some Maine lobster, you guys nailed it, they all was alive and they loved them, definitely use you guys again, thank you
Response from Lobsters OnlineMay 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.